Customer reviews from geappliances.com
GE - Range Hood Charcoal Filter 2 pack - Black
Average customer rating
1
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
4
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for GE - Range Hood Charcoal Filter 2 pack - Black
Customer Rating
1
Not compatible - do not buy
on March 13, 2026
Posted by: Jonnee2
from New York
As every other commenter has noted, the filter is the wrong size for the hood model JVW5301SJSS.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, March 18, 2026
We'd like to help you with your range hood charcoal filters. We recommend contacting our parts team at 1-877-959-8688, please have your unit's full model number ready when reaching out.
Written by a customer while visiting geappliances.com
Customer Rating
1
No filters
on July 22, 2021
Posted by: scooter35
from california
Purchsed this vent only to discover charcoal filters not supplied. WHy wouldn't GE supply a pair to start you off with. I have been unable to use my new appliance for 1 month now. Posts stating the same are years old - why has this issue not been resolved. WHne are parts due in?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, August 3, 2021
Hi there, thanks for reaching out to us. We're sorry these filters weren't included. We see how that might've been an unfortunate surprise for you so we'll be sure to take your review into consideration for future reference. We're wishing you the best and we appreciate you bringing this to our attention. - Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Filters do not fit
on November 10, 2019
Posted by: Filterless
from Atlanta
I purchased the charcoal filters JXCF72 and they do not fit. Where can I find the correct size filters? I would not buy the ductless range hood as it does not come with filters and finding the correct ones seem impossible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 13, 2019
Hello! If you would like to return the charcoal filters, we recommend contacting your place of purchase . If you purchased them though us, please take a look at our following link to review our information regarding parts returns: https://www.geapplianceparts.com/store/order/callreturns?icid=landing_return
To order genuine GE parts, please call our GE Parts Team at 1-877-959-8688. We hope this helps. Thanks for reaching out to us!
To order genuine GE parts, please call our GE Parts Team at 1-877-959-8688. We hope this helps. Thanks for reaching out to us!
Written by a customer while visiting geappliances.com
Customer Rating
1
Seem impossible to purchase anywhere.
on January 23, 2018
Posted by: DD in Colorado
from Colorado, United States
Super hard to find, but work fine once you can get a set.. Not looking forward to the future of this product.
No, I would not recommend this to a friend.
Performance
3
Quality
3
Value
1
Written by a customer while visiting geappliances.com