Customer reviews from PMD Beauty
PMD Beauty - Kiss Lip Plumping Device - Pink
Average customer rating
3.6
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
34
4 Stars
10
3 Stars
6
2 Stars
7
1 Star
15
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for PMD Beauty - Kiss Lip Plumping Device - Pink
Customer Rating
2
I expected better from PMD. This was enough to make me reconsider my favorite brand.
on January 23, 2023
Posted by: Skye
I received the product and the first thing I noticed was the SIZE of the lip plumping “serum”. I was super excited to try this kit, I saved then I splurged. As I have with many of your products. Once I recieved, I was immediately disappointed that with as EXPENSIVE as this lip plumping kit is that it only came with a trial size lip plumper serum at best. What is worse than the size is the texture of the tiny little baby sized serum. I'm not sure if your serum goes “bad” and I have been sent something expired or if this formulation was intentional.. That said, what I received was NOT like a serum in any sense of the word. It was like gritty sandpaper in a tube. It did not glide on at all! It did possibly do a little plumping but I'm not sure if it was just my lips reaction to the irritation of the harsh texture as I was essentially scrubbing it on in order to apply it or some ingredient that actually facilitates plumping. If this is the intentional design, it needs to be re-marketed as a lip scrub definitely NOT a wear alone serum. It goes in gritty and stays gritty. The grit never absorbed so it had to eventually be wiped off. Sadly, I was most excited to use this “serum” stuff since many of your ads talk about it being good on it's own for daily use when you want to just have a little plump and go and don't have time to do the whole machine routine. My completely sealed kit was also missing the exfoliator piece. It says that it is included but I only received the device, 2 pink attachments for plumping, a cord, 2 lip masks which I have yet to use, and the baby tiny sandpaper serum. No white attachment. I mention sealed kit bc it was not second hand, borrowed from a friend and not a return. This was a PMD quality issue. For the price of this product, I again want to reiterate that quality and quantity should be considered. A misrepresented sample size lip plumper “serum” and missing pieces is unacceptable. I love so many products your brand offers and own several products despite the rather crazy high price point compared to other products on the market. But when I spend a high price… I should expect a quality item and not to be insulted with missing pieces and tiny samples. I hope you make this right. I thought PMD was so much better than this. I really hope my box is just a fluke and others are not disappointed like this. I certainly don't feel like a valued customer.
Response from PMD BeautyBy Customer Service, February 5, 2026
We’re really sorry to hear about this experience—that’s not what we want for our customers. Please reach out to our support team so we can make this right for you as quickly as possible.
Written by a customer while visiting PMD Beauty
Customer Rating
2
It gave decent results, but…
on January 23, 2023
Posted by: Mel
Mine stopped working after about a year. It will show it's charged but it doesn't do anything when you press the button. Just sad cause it's a bit expensive so now I can't just replace it. Not a terrible product, maybe I just got a dud.???????
Response from PMD BeautyBy Customer Service, February 5, 2026
We would love to assist you with getting a new PMD Kiss System. We do stand by our products with a 20 year warranty. Please contact our support team at: info@trypmd.com to get this started!
Written by a customer while visiting PMD Beauty
Customer Rating
5
Feels great and I can
on January 19, 2023
Posted by: Janeane W.
Feels great and I can see a difference in plumpness
Response from PMD BeautyBy January 20, 2023
Thank you for sharing your experience with us. We are SO happy to hear that your can see the difference when using the PMD Kiss.
Written by a customer while visiting PMD Beauty
Customer Rating
5
Very straightforward, and user friendly
on November 21, 2022
Posted by: Kaitlin S.
Very straightforward, and user friendly device, and it actually delivers real results!!! I quickly fell in love with the added exfoliating attachment, they're probably my favorite thing about this product they just do such a good job at getting all that old nasty skin off my lips and leaving me soft and supple and plumper. It leaves my pout with a youthful plumpness to, it's definitely worth the few extra minutes that it will add to your skincare routine. I saw results after the first use!!! An even more dramatic results with dedicated use Stick with it, if you haven't seen results yet just keep using it, I've added it to my daily morning skincare routine and after a month of solid use it has been amazing the results I've gotten, it's been a miracle worker for me highly recommend
Response from PMD BeautyBy November 21, 2022
Hi Kaitlin,
We are SO happy to hear you love your PMD Kiss device. Thank you!
We are SO happy to hear you love your PMD Kiss device. Thank you!
Written by a customer while visiting PMD Beauty
Customer Rating
5
on November 16, 2022
Posted by: Cynthia
Does a great job with the exfoliating tip! Adding a lip mask after, my lips have never been smoother.
Response from PMD BeautyBy April 24, 2024
We love that you shared the tip about using a lip mask after--especially after using the exfoliating tip. Right on point.
Written by a customer while visiting PMD Beauty
Customer Rating
5
Gives lips a beautiful color!
on October 5, 2022
Posted by: Stacy L.
Very surprised by the intensity of suction with this device. Make my lips a beautiful color after using and only need to apply a clear gloss! I use this before gatherings and events and it lasts for several hours. Buying one for my best friend!
Response from PMD BeautyBy Customer Service, November 6, 2024
We truly appreciate you recommending it to your best friend—what an amazing compliment! We're so excited to hear that the PMD Kiss System exceeded your expectations with its suction power and gave you that beautiful, lasting lip color. It’s great to know it’s become your go-to before gatherings and events.
Written by a customer while visiting PMD Beauty
Customer Rating
4
First time
on September 29, 2022
Posted by: Stephanie R.
I've used it just once so far.
It is powerful.. with a lot of suction.
It felt good and I was happy to give my lips attention.
For me, my lips felt sore for a day or two afterwards. Possibly they are not used to the attention.
I will definitely use it more often and get to know the site also.
It is powerful.. with a lot of suction.
It felt good and I was happy to give my lips attention.
For me, my lips felt sore for a day or two afterwards. Possibly they are not used to the attention.
I will definitely use it more often and get to know the site also.
Response from PMD BeautyBy Customer Service, November 7, 2024
It's normal to feel some soreness initially as your lips adjust, but with regular use, it should improve. We're glad you're happy with the PMD Kiss and look forward to hearing how it works for you moving forward
Written by a customer while visiting PMD Beauty
Customer Rating
5
Love this device so much!
on September 28, 2022
Posted by: Kristen D.
Love this device so much! It works great and the lip masks are amazing! Makes your lips plump within minutes and stays for hours. Also I can see long term results after using it consistently which is insane… in a good way! Love it!
Response from PMD BeautyBy Customer Service, November 7, 2024
Wow, thank you for such a fantastic review! We're thrilled to hear you're seeing both immediate and long-term results. We're so glad you love the device and lip masks – your feedback means the world to us!
Written by a customer while visiting PMD Beauty