Customer Reviews for LG - STUDIO 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Sous Vide - Stainless Steel
Customer Rating
1
Burns like a charm...if you want things BLACK
on January 5, 2025
Posted by: Baker Mom
If you don't bake then buy this oven. If you do then find something else. We bought this one about 2 weeks before Christmas and the temps were off: Higher than noted above 350 and lower than noted below. It took until after the 1st to get a tech out. He replaced several things and checked the temp, saying it was good to go. The oven BURNS everything! It is not set on convection. My muffins and bread were scorched within 15 minutes of baking. DO NOT BUY this oven!!! I believe it's the "fan" constantly going that pushes the hot air across the top of my baked goods. I did not use convection oven either!!!
Response from lg.comBy LG, January 6, 2025
Hello there! Thank you for sharing your experience with the LSDS6338F oven. We're very sorry to hear that you've been having issues with the temperature accuracy and baking performance of this unit. Based on your feedback, it seems the oven may be running hotter than the set temperature, causing your baked goods to scorch within 15 minutes. This could be due to a problem with the oven's temperature sensor or other internal components. *The constant fan operation you mentioned may also be contributing to the uneven heat distribution, leading to the top of your baked goods.
Please send us a private message @LGUSSupport, and our team will be more than happy to further investigate the issue and explore potential solutions with you. We appreciate your patience and look forward to assisting you. -Junel
I had a two year old Zline dual range and really was frustrated with how it baked so uneven took forever to heat up. I broke down and purchased a new range and so happy I did! It heats up so quickly like 5 min. Bakes evenly is very quiet! The top cleans so easily! Love the griddle and there is plenty of room on top and I’m the oven.
So far the air fryer works great for shrimp and French fries. After a negative experience with Zline and was afraid the same thing might happen.
Very very please with this range!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, March 24, 2023
We’re happy to know that you had a 5-star experience with your LG 6.3 cu. ft. Smart wi-fi Dual Fuel Slide-in Range with ProBake Convection® and EasyClean®, model LSDS6338F. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thank you for choosing LG for your kitchen needs. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
[This review was collected as part of a promotion.] We purchased this about a month ago from a local retailer. The range was way above above our budget, but we happened to notice a "floor model" that was deeply discounted because of some superficial shipping damage to exterior sheet metal. Realizing that we had the capability of making the repairs, we took the opportunity to own a premium range at a price within our budget. To keep the glass top in pristine condition, we are taking care to avoid dragging a pan over the surface - unlike our old coil burner stove that we could be more rough with. So, far the range works beautifully and we are delighted with the features. The oven controls are especially easy to use and with the LED temperature indication, we know exactly what conditions are inside, a major improvement over our previous range. (We did not receive a discount to provide this review.)
[This review was collected as part of a promotion.] Words can not describe how happy we are with this selection of stove ! The assembly was a breeze hook up and go . We were able to replace all countertops kitchen appliances such as air fryer and toaster because we have all the features on our stove . The royal blue inside is so easy to clean and wipe down . The top heats up FAST and keeps constant temperature at the correct setting it’s on . Preheat is fast and ready to go in minutes. We will definitely be sticking with this brand and line to replace our other household appliances.
[This review was collected as part of a promotion.] The LG Range is BEAUTIFUL, INNOVATIVE, EFFICIENT....it's EVERYTHING you would want in a range! It has AIR FRY capabilities! Pro-Bake Convection! Easy Slide-In Range that is effortlessly breathtaking with it's smooth, flat 5 burners! Just GORGEOUS!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
[This review was collected as part of a promotion.] As a single woman, I had bought myself a new LG electric range that I was crazy for, to update the kitchen in my condo in 2021. That was also the year that I met my husband, won his heart over by sending him home with meals I lovingly prepared on it during our courtship, (he doesn't cook) and we married 5 months later. I moved to his home, where appliances were serviceable, original, but we decided to be practical, replace them as they stopped working. For almost two years, I struggled with the existing relic, dreamed of the LG Studio dual-fuel slide-in range, kept a pic handy for my husband to see, for when the time was right. Luckily, cooking anything in the oven became impossible to gauge, and we finally took the step to purchase. It is everything I wanted, and more! It cooks, bakes, roasts, air-fries to perfection, is beautifully appointed with an exterior style I wanted, easy to clean, smartly designed, and has the blue interior oven, my fave!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Reasonably priced, many features, functions well
on November 22, 2024
Posted by: wirejack
The cooktop burners provide a wide range of BTU options, the oven performs well and has many different modes, the touch screen is easy to use, the grates are strong, the role out rack is a helpful feature, and the storage area has a convenient pull out drawer. I would have given 5 stars but the cooktop is difficult to clean because strong cleaners can't be used on the burner parts. Soap and water is the only cleaners that can be used but will not remove cooked-on food. I prefer having parts that can stand up to strong cleaners. Don't let that stop you from buying this range. It is one of the best dual-fuel ranges on the market.
Written by a customer while visiting lg.com
Customer Rating
5
What a beautiful range!!
on November 23, 2024
Posted by: LG63
from Colorado
This is the most wonderful oven I have ever owned! it’s as beautiful on the inside as on the outside. I re-did all my appliance to the white with rose gold handles to class up my kitchen and to match my tile. I was concerned with the knobs at little hands level, but the lock took care of that! I would highly recommend