[This review was collected as part of a promotion.] Very disappointing to receive a brand new laptop that had the video card malfunctioning within the hour out of the box.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 25, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
[This review was collected as part of a promotion.] The laptop is good quality, good screen. The pen is very useful for browsing or writing. I enjoy the portablity of the lap top as it is very light
[This review was collected as part of a promotion.] First of all, I didn’t know the product I purchased was refurbished! Nothing on my receipt or description showed it to be refurbished. Otherwise I wouldn’t have purchased it!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 26, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please contact our Customer Service team at 1-855-253-6686.
[This review was collected as part of a promotion.] This is a lag or performance issue while typing . I guess this is known issue with lenovo thinkpad as this is my 2nd buy of same series
Other features are cool but this snag need to be fixed by Lenovo hardware
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 28, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
[This review was collected as part of a promotion.] Excellent laptop overall, Just as expected. I really like the hi def screen. It is light weight but still solid. The fingerprint reader on/off button has taken a bit of getting used to but it is cleaver. The pen is useful too but was hoping it would have been more like the bigger, thicker Lenovo pens. I have been a Lenovo user for longer than I can remember. I have mainly used ThinkPad "T" models. A few years ago I changed to the Yoga X1 and this is now my second Yoga X1. This Gen 6 model features a slew of upgrades over my last Gen 3. From the bright 4K touchscreen to a faster processor and Iris Xe Graphics, to the more compact frame and WiFi 6 it is better in many ways. I recommend this to anyone looking for a 2 in 1 convertible laptop,.5 stars no doubt :)