[This review was collected as part of a promotion.] The laptop is great laptop, however when you order windows 11, it get updated from windows 10. That’s why when my windows crashed and tried to restore it, it was getting restored to a windows 10 OS with a lot of issues. I had no choice but to return it. I hope in near future they install the hard drive fresh with windows 11.
[This review was collected as part of a promotion.] For starters the unit we ordered and received had Windows 10, not Linux in stalled. Secondly, it's overall a very nice laptop, but there are issues where it sometimes gets stuck in tablet mode, the buttons to take it out of tablet mode in the "Action Center" go away, and they only way to get it out of tablet mode is to reboot it.
[This review was collected as part of a promotion.] This was a wonderful intuitive gift for my aging Mom, and a valuable piece of equipment for our Non Profit. Touch Screens are an incredibly advancement in technology and functionality. The swivel monitor allows for both touch pad and keyboard functionality in ways that are invaluable.
[This review was collected as part of a promotion.] A good computer. I en-counted some problems copying to and from a flesh drive. The weight is a bit high. I bought it because I need a pen to teach my classes. The pen works.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.