Customer reviews from lenovo.com
Lenovo - ThinkPad L14 Gen 2 14" Touch-Screen Laptop - AMD Ryzen 5 PRO 5650U - 8GB Memory - 256GB SSD - Black
Average customer rating
4.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
48
4 Stars
18
3 Stars
3
2 Stars
1
1 Star
2
94%of customers recommend this product.
(
49 out of
52)
Customer Reviews for Lenovo - ThinkPad L14 Gen 2 14" Touch-Screen Laptop - AMD Ryzen 5 PRO 5650U - 8GB Memory - 256GB SSD - Black
Posted by: KimberlieR
from Kentucky
Verified Purchase:Yes
[This review was collected as part of a promotion.] After spending 4 months shopping for a laptop for my home based business, I finally decided on a Lenova. Everything these days seems to have good and bad reviews but this laptop seemed to have everything I needed and more. So far it has exceeded my expectaions. I'm old fashioned and not a big fan of ANY laptop but I am trying to utilize new technology. I liked the reviews about the ease of keyboard use and I have to say this keyboard IS amazingly easy to use and type on. The speed of this Lenova does seem fast but I have only had it about a month and have not had time yet to do multiple things at once but the stats make it seem like it WILL be more than capable. I am very pleased.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
New laptop, support
on January 19, 2022
Posted by: Phip
Mildly annoyed. I gave a review that was not 100% stellar and Lenovo 'moderated' it as fulfillment oriented. Really? The fulfillment issue is completely Lenovo's responsibility. I ordered a product with an app from Lenovo. Lenovo shipped the product without first installing the app. This is a valid issue.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: WendyHP
from Rochester, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good overall, but the sound is not very loud. Trying to get a Lenovo tech. to address this, but the part seems to be backordered.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Updated to Windows 11 and Mic is not working
on February 2, 2022
Posted by: Santiago Venezuela
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Built-in microphone is not working, I've followed every guideline, used Lenovo Vantage, checked all settings, downloaded all drivers... nothing works!!! the only reason I got the laptop was to be able to work from home and it turns out I can't teach my classes without an external microphone :( not happy about this
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 2, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Gary TP
from TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Covers all the needs for our company's hybrid work. Expect we'll continue with these models in the future.
Written by a customer while visiting lenovo.com
Posted by: MarcelG
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my fourth L14 in 4 months, people love them.
Written by a customer while visiting lenovo.com
Posted by: Peyman2022
Verified Purchase:Yes
The sound of device is very low. I tried different ways to update it. But it did not work. Not like!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 5, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Sea Y
from Richmond VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can't say enough good things, fast, sturdy, gets the job done and then some
I would recommend this to a friend!
Written by a customer while visiting lenovo.com