[This review was collected as part of a promotion.] We are a ThinkPad house and have at least 20+ L14 Gen2 i5 & i7 14" powerful workhorse. Solid. During the past 12-14 months, only had to call Lenovo support once to stop by replacing a cracked LCD panel. The damage was caused by the end user. The unit was under maint.
it is bit expensive for refurbished product.laptop has slow performance after a week.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 9, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Also, for tips to improve performance, please refer to this link https://support.lenovo.com/us/en/solutions/msh500101.
The computer works well. It's pretty standard stuff. The camera is absolute garbage. I go into meetings and the quality of the camera is so low that I look like a blurry painting. In the age of mostly remote workers there is no excuse for a laptop with this bad of a camera.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 16, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For a better experience, we recommend running updates through both Windows and our Lenovo Vantage tool.
For Lenovo Vantage Updates: 1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar) 2. Click the “Check for System Updates" button 3. Run all BIOS/Driver updates as recommended
For Windows updates: 1. Go into your system settings 2. Click on "Windows Update" 3. Click "Check for Updates" 4. Run all recommended Windows/driver updates located here