Customer reviews from simplemobile.com
Simple Mobile - Motorola moto g Stylus, 128GB Black - Prepaid Smartphone
Average customer rating
4.3
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
11
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
1
Customer Reviews for Simple Mobile - Motorola moto g Stylus, 128GB Black - Prepaid Smartphone
Posted by: Annie
Verified Purchase:Yes
Great phone it's fast big screen lots of memory I tell all my friends about how great this phone is
Written by a customer while visiting simplemobile.com
Posted by: larry the cable guy
Verified Purchase:Yes
This new Moto G phone certainly out performs the phone I had before. It took a bit to get used to. Now I am very comfortable with it. My friends are paying big money for their phones that have fancy camera functions. I am completely satisfied with this affordable unit.
Written by a customer while visiting simplemobile.com
Customer Rating
3
It seemed like a good phone,when I got it
on July 13, 2022
Posted by: Eny jt
I got this phone in 2021,and after a few months, it developed a charging fault.would not charge.contacted simple mobile,and they were horrible,asked me to return the phone,because it had warranty on it.delayed and sent me a wrong phone to use.an old LG phone.it took weeks and hours to get someone to talk to,and I was asked to return the lg,and get my phone back.today is july 2022,and simple mobile did not return my phone back.very unproffesional.unhelpful and basically scamming me our of my lgstylus phone. I bought a few phones fro. Them and accessories.so disappointed and angry.will never buy any product from them online again.until they return my phone.how can you take my phone away and not retirn,because you all feel you can.thats terrible.nobody has ever reached out to me.they keep transferring to all kinds of unhelpful,rude people.terrible
Response from simplemobile.comBy SIMPLE Mobile, July 13, 2022
Hi. This is Cristy SIMPLE from Mobile. Our sincere apologies for the inconvenience you've experienced with this phone and the service. As one of our valued customers, we do not mean to make you feel this way. Allow us to have another opportunity to make things right for you. To chat with us, please copy this link https://www.simplemobile.com/contactus and paste it on a new window. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. We'll do our best to exceed your expectations and resolve your issue as quickly as possible.
Written by a customer while visiting simplemobile.com