I have had this only for 13 months, and it's already broken.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 4, 2025
Thank you for sharing your experience with us. We regret to hear that your Vent Hood is not living up to your standards. If you have any questions or concerns with your Hood, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Hood model/serial number, and reference Case # 732623. We look forward to speaking with you. Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broke to soon
on June 12, 2026
Posted by: Bobby123
Broke way to soon, lasted maybe 5 years. I was very disappointed. I don’t think I’ll be out fitting my kitchen next time with Kitchen Aid we had purchase commercial grade wall hood range and cooktop, double wall, and refrigerator.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Social Team, Consumer Care, June 12, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your KitchenAid® Range Hood motor and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below: Facebook: https://www.facebook.com/KitchenAid Instagram: https://www.instagram.com/kitchenaidusa/ Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please reference the case number #975792. We’re looking forward to hearing from you. Marie Q
Written by a customer while visiting kitchenaid.com