Customer reviews from lg.com
LG - Styler Smart Steam Closet with TrueSteam - Metallic Charcoal
Average customer rating
4.5
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
21
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for LG - Styler Smart Steam Closet with TrueSteam - Metallic Charcoal
Posted by: themacpack
from Wichita Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The styler is sleek and very functional with so many features that assist with making my life easier and a money saver. My suits, shirts, and most delicate, expensive outfits came out of the styler smelling fresh and clean. I can’t even start to tell you how much I have saved in over two weeks alone. I live in the Midwest so the sanitize and warm clothing features haves assisted with me not freezing and reducing my allergies. A couple of my favorite features with this styler are the following: it can be placed ANYWHERE in my home, saves me money on my dry cleaning, the mirror feature, and the WiFi with app to my phone. The WiFi allows me to see any issues with the styler, notifies me when my items in the styler is finished and the additional options of what to do with my styler. I really love the mirror feature with the touch screen features. This is perfect for getting dressed and to place in any room. It is just beautiful and stylish. A couple of cons that I have for this are the following: a very short cord and small bins for the water. So, if you use the styler often, as I have, you will fill the water bin often. Just keep that in mind when you are placing your styler. I do recommend this if you frequent the dry cleaners and/or have allergies!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: lindacarol6
from Madison, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am so so happy to have this LG Styler Steam Clthing Care System. It has saved me time and helps keep my family's wardrobe looking (and smelling) great!
It's modern design, and small footprint fit into a corner of my laundry room easily. Installation was a breeze - bring it in, set it where you want it, level it and plug it in. A leveling kit is included, and there are no water hookups. The unit has water and drain reservoirs you fill and drain with each use. It is very sleek and modern with touch controls right on the face panel..
Using it is easy. You open it up - hang your clothes on the provided hangers, add water, close the door and select your setting! You can steam wrinkles out, slow dry, sanitize. I am sure I have not even begun to use all the wonderful features. Additional cycles available through the ThinQ App are for leather and delicates among other things. One of the first things I used it for was to steam the drapery and lining fabric I had purchased to make new draperies-I cut the pieces to length, used a steam dewrinkling cycle and the Styler not only got the fabric smooth and wrinkle free, I avoided having to steam iron 40 yards of fabric.
There is a holder to place scented dryer sheets in that adds fragrance while you steam. We used this on a leather and wool jacket my daughter had that . . . smelled not so good but after using the Styler the jacket was freshened and looked like new.
My husband uses it to steam creases into his khaki slacks, and my daughter-in-law keeps bringing over stuffed animals and other toys that cannot be easily washed to be sanitized in the Clothing Care System.
It is such a great appliance to have, saves me time, reduces trips to the dry cleaners and is easy to use. I think everyone should have one of these next to their washer and dryer.
It's modern design, and small footprint fit into a corner of my laundry room easily. Installation was a breeze - bring it in, set it where you want it, level it and plug it in. A leveling kit is included, and there are no water hookups. The unit has water and drain reservoirs you fill and drain with each use. It is very sleek and modern with touch controls right on the face panel..
Using it is easy. You open it up - hang your clothes on the provided hangers, add water, close the door and select your setting! You can steam wrinkles out, slow dry, sanitize. I am sure I have not even begun to use all the wonderful features. Additional cycles available through the ThinQ App are for leather and delicates among other things. One of the first things I used it for was to steam the drapery and lining fabric I had purchased to make new draperies-I cut the pieces to length, used a steam dewrinkling cycle and the Styler not only got the fabric smooth and wrinkle free, I avoided having to steam iron 40 yards of fabric.
There is a holder to place scented dryer sheets in that adds fragrance while you steam. We used this on a leather and wool jacket my daughter had that . . . smelled not so good but after using the Styler the jacket was freshened and looked like new.
My husband uses it to steam creases into his khaki slacks, and my daughter-in-law keeps bringing over stuffed animals and other toys that cannot be easily washed to be sanitized in the Clothing Care System.
It is such a great appliance to have, saves me time, reduces trips to the dry cleaners and is easy to use. I think everyone should have one of these next to their washer and dryer.
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5
Loving it!
on December 28, 2021
Posted by: Sigs
from Ohio
[This review was collected as part of a promotion.] Trying to get extra hangers with Covid is rough but waiting on them, but the product is working great and runs like a champ.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Make it so
from Nevada
Verified Purchase:Yes
[This review was collected as part of a promotion.] this is a great product and saves time and money. mostly time. easy to use. However, It should include the shelf and the software app should inform you that the process is finished. It should also provide a dampness percentage.
Pros: ease of use, Performance
Quality
4
Features
3
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 25, 2022
Thank you for taking the time to communicate with LG about your experience with your LG styler. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Andy4000
from New York, NY
Verified Purchase:Yes
I bought the appliance about two months ago. After two attempts to repair it, is still does not work properly.
Quality
2
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
1
Bad
on October 26, 2024
Posted by: Ch12
This product waste your money. I bought this 2 years ago and it doesn't work now. The machine said 10 years warranty but it revealed that the warranty covers a limited part of the problem.
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, October 28, 2024
Hey there! We want to make sure that you and your LG steam closet unit are taken care of, and we would be more than happy to review your warranty options with you. So we can look into this further, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Amazing perfomance and looks but a bit overpriced
on November 16, 2021
Posted by: AndyPanda82
from Dumont, NJ
[This review was collected as part of a promotion.] I've been refreshing my blazers and jackets with the Styler for about two weeks now and love how fresh they smell and feel. It's like a magic closet. You put a dirty garment in and an hour later you get a clean one back. It's a bulky unit so would recommend upgrading to the mirror finish model if you are able to so you can use it as a floor mirror as well. This Styler also does not come with a rack and so you lose the option to clean your kids toys and pillows as they would block the vent.
There is a rack you can purchase seperately but I've had no luck finding it on LG.com or any local retailer.
Pros:
Easy to set up and use
Keeps your favorite garments looking new and feeling fresh
You can use it remotely using your phone
Easy to set up and use
Keeps your favorite garments looking new and feeling fresh
You can use it remotely using your phone
Cons:
Too pricey compared to other models available on LG.com with many more features
Bulky and only stores up to 5 hangers
No rack included
Door finish is not reflective so can't be used as a mirror
Too pricey compared to other models available on LG.com with many more features
Bulky and only stores up to 5 hangers
No rack included
Door finish is not reflective so can't be used as a mirror
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: KingofAll
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] One morning getting ready for work I realized the shirt and jacket I needed to wear were not ready for "prime time," and I was so glad that the LG Styler has a Refresh Cycle! The styler holds 2 items on the included hangers, and within 20 minutes it had my outfit looking pressed and ready to go. A plus was that they were also warm to put on and felt great on a chilly fall morning. The styler was a bit intimidating at first, because it comes with a large operating manual, and I had trouble getting it to run through a Refresher Cycle during the first use. I found that using the included handy reference guide that has a suction cup to hang on the side of the appliance helps me to know what cycles to use for which materials. I also had to unplug the styler and remove and replace the water receptacles a few times to get it to work properly. The aboslute best part of this styler is the LG ThinQ App that you can add to your phone. It alerts when cycles are finished and lets me know if the styler has any problems like when it needs water. Those alerts were important to help me work through the issues I had when first trying to use the product or when I am short on time and need to know when a cycle is finished. I have found myself using the styler to avoid having to dry clean or iron my clothing, and it is nice to warm things up before putting them on. The entire family is enjoying the Dry Cycle. I am only disappointed that it did not come with the shelf that has to be purchased separately and feel that in order to get the full use it should be included.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Written by a customer while visiting lg.com