Customer reviews from Samsung US
Samsung - Galaxy Book Pro 13.3" AMOLED - Intel Core i5-1135G7 - 8GB Memory - 256GB SSD
Average customer rating
4.4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
56
4 Stars
14
3 Stars
4
2 Stars
2
1 Star
5
91%of customers recommend this product.
(
68 out of
75)
Customer Reviews for Samsung - Galaxy Book Pro 13.3" AMOLED - Intel Core i5-1135G7 - 8GB Memory - 256GB SSD
Customer Rating
1
Don't buy this laptop
on March 13, 2022
Posted by: Disappointed
from NJ
Expertise:Expert
This laptop battery has been degrading since I bought it. The interoperability between Samsung products, like quick share and second screen do not function as promised. The computer gets super hot, the fan is REALLY loud, and the battery dies in less than 3 hours. I only use the charger that came with it. Can not recommend this product.
Features
1
Performance
2
Design
2
Value
2
Response from Samsung USBy Debra, Social & Commerce, November 16, 2022
Disappointed, thanks for taking the time to review your Samsung Galaxy Book Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a warranty for manufacturing defects in materials and workmanship on our products. It would be best to reach out to Samsung Support for further assistance and troubleshooting of your device being that battery life may vary depending on network environment, usage patterns, and other factors. I have included a link to “Prolong your Galaxy Book’s battery,” as well as Samsung Support and your device warranty. Please reach out to Samsung Support for further assistance and troubleshooting. Thank you for being a valued Samsung customer. – Debra Charge your Galaxy Book (samsung.com) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Wow wow wow
on May 28, 2021
Posted by: Marikay123
Expertise:Intermediate
[This review was collected as part of a promotion.] THIS LAPTOP IS EVERYTHING! It’s so thin and sleek! The screen is amazing and the sound is crisp! I love how it has Touch ID which I’ve only ever seen in Apple products! But this is a really good laptop, good for work, school and if you’re just surfing the web!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME
on June 2, 2021
Posted by: Nakeeya
from Easton
Expertise:Beginner
When I 1st seen this I was shocked that this was a option but I am so happy it was. It’s easy to use and I can watch everything on it and play all the games I love on it. Its is to travel with and will keep you well entertained.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful screen and so light!
on June 13, 2021
Posted by: SarahC330
from Boston, MA
[This review was collected as part of a promotion.] I was very impressed by this laptop! The picture is absolutely beautiful and I love the big screen. The set up was voice guided and super easy! It’s very light, thin, and stylish. It’s very easy to carry around daily. Great laptop for my daily use for work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek
on September 1, 2021
Posted by: Big Daddy
from Fort Worth Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had every note since the very first one died. I love this phone! The features, ease of use, reliability, durability are all gold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome performance
on September 1, 2021
Posted by: Tonys
from Irvine, CA
[This review was collected as part of a promotion.] Great everyday use laptop. Great for streaming and school work
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple laptop
on September 1, 2021
Posted by: GEBPRICE
from Racine, Wisconsin
Expertise:Expert
[This review was collected as part of a promotion.] Love this laptop very easy to use and very fast. I would definitely recommend this laptop to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty Handsome laptop
on September 1, 2021
Posted by: Attila The Hun
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] Its pretty handy and it has amazing design and its very light. Fats, convenient and well designed fans... some laptops make noises and get heats.. burn fingers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US