Customer reviews from Samsung US
Samsung - Galaxy Book Pro 13.3" AMOLED - Intel Core i5-1135G7 - 8GB Memory - 256GB SSD
Average customer rating
4.4
(81 Reviews)
Rating breakdown 81 reviews
5 Stars
56
4 Stars
14
3 Stars
4
2 Stars
2
1 Star
5
91%of customers recommend this product.
(
68 out of
75)
Customer Reviews for Samsung - Galaxy Book Pro 13.3" AMOLED - Intel Core i5-1135G7 - 8GB Memory - 256GB SSD
Customer Rating
5
Great laptop
on September 28, 2021
Posted by: FrankD
from California South Gate
Expertise:Expert
[This review was collected as part of a promotion.] My uncle has this laptop, and it is amazing. I really want one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and simple
on October 1, 2021
Posted by: The hawk
from New york
[This review was collected as part of a promotion.] I bought this product a few months ago and have been very happy with it. It is exactly what I need for my day to day use of my computer it is fas,t simple to use and has a gorgeous screen couldn't be happier. Use to have a Mac book pro and will never go back love how it seamlessly integrates with my phone galaxy s 10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Light and Snappy Little Fire Breathing Dragon
on December 21, 2021
Posted by: Minotaur
from Dallas, TX
Expertise:Intermediate
I got this laptop in blue when it first launched due to the awesome Samsung Financing options. This is a very handsome laptop which even got some curious looks from other passengers on my flight.
This thing is THIN, like smartphone thin. Only the top is aluminum and it does have some flex. I see little key shaped marks on the screen from the laptop being squeezed into my backpack, but they arent permanent scratched and cleaned right off the display.
Keyboard. The keyboard is very satisfying to type with despite the incredibly short key travel. The 0 on the number pad is a little awkward due to it's position. I love the backlighting on the keyboard as well. The keyboard itself has a little flex but not noticable with normal typing.
Track pad. Big trackpad... maybe a little too big. It's very accurate and i'm impressed that i'm able to use to effectively navigate my charts. The main con has to do with the thickness of the laptop. If the underside of the trackpad flexes at all (and it does very easily) you will actually click the trackpad. If I use this laying down with this spot on my belly, it will often "click and hold" until I lift the laptop up off me. I just dont lie down with it anymore.
Battery. Charge time is fast with Thunderbolt. There is even a "protect battery" option that only charges battery to 85% if you like to keep yours plugged in constantly. Battery life is disappointing, but I am running a hog of a program all the time. I dont know the battery life for things like watching movies and web surfing, but other youtube reviews seem to find it acceptable.
The thermals... Due to it's thin-ness and the programs I run, it's understandable that the fans would run constantly, but it feels like it's cooking me. I cannot use this laptop directly on my lap without experiencing extreme discomfort. It's a thin little laptop with tiny little fans. I'd gladly sacrifice some thin-ness for better cooling and a less annoying fan. A thermometer reveals the top left of the keyboard to reach over 100 degrees F. The bottom is even hotter and my "made for humans" thermometer kicked back errors when trying to get a reading from the underside.
Display is great! Bright and vivid. A little too vivid for me. As mentioned, I use this laptop to trade stocks. But with the default RGB setting the red lines on the dark background of my charts was messing with my eyes. Thankfully, the Samsung Settings in the laptop allow me to switch to Natural RGB which helped tremendously, and the picture is still amazing! There is some bad glare due to the glossy display. I would have preferred a more matte display to cut down on the reflections.
Speed. FAST! Going from Off to fully booted is less than 10 seconds. I have the i7 with the 16gb ram. These are soldered and the ram cannot be upgraded. I run the following on this laptop and never experience any noticeable slowdown (there's an exception to this statement): Think or Swim (notorious battery and memory hog), Discord, Firefox, Tradovate (less demanding trading platform). I have all of these open at once while connected to two external monitors. Memory usage only shows max 52%, which is impressive; however, due to heat dissipation problems you don't get to enjoy the full power of this laptop! If I do not use a cooling pad I do begin to experience lag. If there were a way to upgrade the thermals and provide more room for airflow I would do it in a heartbeat.
Overall, i'm very happy with this little dragon. I use it more like a desktop than a laptop and it barely protests. Couple in the 0% APR with Samsung financing and this thing fits my budget the way nothing else would (i'm not a shill! Just compare financing options against the likes of BestBuy, etc.. You'll see.) I would have preferred something a little uglier and bulkier with better thermals and battery for the same price, but that financing sealed the deal for me. If money isn't a concern and your laptop needs are "above casual" I would honestly check out some other options. I know that heat is a killer of electronics, so I worry for the life of this laptop based on how got-dang hot it gets all the time.
Pros
-Lightweight
-Fast charging
-Thunderbolt
-Connects 2 additional monitors using HDMI and USB-C to HDMI
-Fast
-I mean Very fast!
-Brilliant display (so brilliant I had to change the RGB to "Natural" in Samsung Settings)
-Lightweight
-Fast charging
-Thunderbolt
-Connects 2 additional monitors using HDMI and USB-C to HDMI
-Fast
-I mean Very fast!
-Brilliant display (so brilliant I had to change the RGB to "Natural" in Samsung Settings)
Cons
-Gets very uncomfortably hot!
-Very high pitched noise coming from fan which runs constantly
-Trackpad can be accidentally clicked by pressing underside of laptop, like when picking it up one handed or by resting it on your belly (I trade stocks on this laptop. Accidental clicks can be dangerous!)
-Poor battery life when running my trading platform.
-Gets very uncomfortably hot!
-Very high pitched noise coming from fan which runs constantly
-Trackpad can be accidentally clicked by pressing underside of laptop, like when picking it up one handed or by resting it on your belly (I trade stocks on this laptop. Accidental clicks can be dangerous!)
-Poor battery life when running my trading platform.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Product
on April 15, 2022
Posted by: Black Magic
from Texas
Expertise:Intermediate
Good Performance, Good Battery backup and Amazing Specs. Could have done more with the keyboard design, audio quality and camera.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
One major con
on April 30, 2022
Posted by: TKTK
i really like everything about this pc with the exception of the overheating issue. the bottom gets very hot and there is not enough vent for the cpu. the small vented area is on the bottom only and not a good design.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Looking for a decent machine
on October 31, 2022
Posted by: infinitieloop
from Dallas, Tx
i was looking for decent performance, durability, mobility, and quality.
overall performance is solid. very light weight and travels well.
as an it pro who needs multiple screens and to use for 8+ hours a day it is horrible.
every time it goes to sleep i have to restart. every time i disconnect or connect to multiple screens i also have to restart.
great laptop if you just need it for an hour or two every once in a while. and yes, i keep it updated on all drivers and have sent in to tech support.
Features
1
Performance
4
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 1, 2022
Infinitieloop, thank you for your feedback on the Samsung Galaxy Book Pro. We would recommend adjusting the settings of the device for some of the difficulties you mentioned. You can also reach out to the Samsung Support Team through our website if you need assistance. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Performance
on November 7, 2022
Posted by: JesseJ
Expertise:Expert
I purchased this as backup for my Surface Book Pro because I could only use it with a keyboard. This has soon turned into my main laptop and I have been very impressed with it's performance. It's exceptionably fast, very sleek, and super portable. Take advantage of using all of the cloud services to keep from too many items being stored on the system.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome feature and beyond exploring
on December 21, 2022
Posted by: 2CityBMT
from JM Jackson Mississippi
[This review was collected as part of a promotion.] This is my first computer I ever gotten just 2mouths ago and let me tell you my first pick was my best I'm in love with this Samsung pro 15..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US