Customer reviews from lenovo.com
Lenovo - Legion Active Gaming Backpack - Black
Average customer rating
4.6
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
70
4 Stars
25
3 Stars
2
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
72 out of
76)
Customer Reviews for Lenovo - Legion Active Gaming Backpack - Black
Customer Rating
2
Great quality, low comfort
on May 20, 2022
Posted by: johndoe322
from Toronto
Let me start with the good things. The quality is supreme - paddings, outer materials, everything.
Then the bad things. It seems to have been made to hype on gaming culture, because the usability is extremely poor.
First, there's a "quick access" zip lock which gives you fast access to your stuff. One problem with this is that it also gives access to your stuff to stealers.
Second, it offers very poor comfort to tall people. You either wear it high, which looks funny and damages your back, because you are carrying weight high. Or you carry it low and it's lower edge bites your lower back.
Then the bad things. It seems to have been made to hype on gaming culture, because the usability is extremely poor.
First, there's a "quick access" zip lock which gives you fast access to your stuff. One problem with this is that it also gives access to your stuff to stealers.
Second, it offers very poor comfort to tall people. You either wear it high, which looks funny and damages your back, because you are carrying weight high. Or you carry it low and it's lower edge bites your lower back.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 23, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Aswin
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice spacious bag. Highly recomended. Worth the price
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Legion bag pack build quality is quite good enougu
on April 11, 2024
Posted by: Sheel Patel
from Kitchener, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall the bag pack is good but I received damaged one.
Response from lenovo.comBy Poornima_Lenovo, April 15, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Celphina
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fits my gear perfectly and the water bottle pocket is perfect!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bear
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good size, decent padding. Time will tell how durable it is.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
To small,damaged zipper, pretty good for price
on August 18, 2021
Posted by: TASK
from Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] This backpack has little to no information or reviews online which makes it a gamble. The backpack I received had one of the four external zippers damaged which resulted in it getting caught pretty bad the first time I was opening the bag. Besides from that the bag is made with very solid materials and is comfortable, on the inside it’s all black in the main compartment which makes it a pain to dig through the big main hole, even with the side access. My biggest problem with the backpack is the big tech compartment is about a half inch to slim to fit the tech I wanted, so it’s heart breaking I need to return a pretty stylish backpack. For the price it was at when I purchased it, I would say it’s worth a try. Also when I got the backpack and it was damaged I tried to get support and never heard back from them so that was a downside
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 19, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Geekazoid
Verified Purchase:Yes
[This review was collected as part of a promotion.] We got two of these by mistake because it looks so much like the 17" in the checkout that we selected the wrong thing. So we got to lay hands on this bag we didn't intend to buy. Our impression was that its a good bag but fell short on quality. Its a budget model, nothing wrong with that.
By comparison we found the 17" hardshell bag to be excellent and a better value and we'd advise you to compare those two before choosing yours.
By comparison we found the 17" hardshell bag to be excellent and a better value and we'd advise you to compare those two before choosing yours.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 7, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Lentab_M8HD
from Qc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks better than the picture. Stylish and nicely conceive. You won't regret your choice
I would recommend this to a friend!
Written by a customer while visiting lenovo.com