Customer reviews from lenovo.com
Lenovo - IdeaPad Gaming Cloth Mouse Pad Large - Black
Average customer rating
4.4
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
16
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
16 out of
20)
Customer Reviews for Lenovo - IdeaPad Gaming Cloth Mouse Pad Large - Black
Posted by: Addregin
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I carry this from home to school. It works so well i just place it on my bed and use the mouse over it! very reliable. Honestly, it's a mouse pad and it helps smoothen my mouse movement over my bed. Not much to say but it's the best one I've had.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Casual Gamer Ilya
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality. The size is awkward as the Pad is huge but doesn't cover the whole desk due to it being a square. The print is cringy (I would prefer just black pad with lenovo logo).
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Brow
from Merced, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Size of this clothe is great! The only problem is that the ideapadgaming cloth layer is coming apart. I have not done anything out of the ordinary for it to start separating from the rest of the pad.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 13, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JereL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cloth gaming mouse pad is larger than expected and feels really nice. It's a nice balance between firm and softness.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: john724
Verified Purchase:Yes
[This review was collected as part of a promotion.] best game pad available, nice size and thickness!!
Written by a customer while visiting lenovo.com
Posted by: Zach702
from Las Vegas, NV
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well with my mouse and has plenty of room for movement.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Babar
Verified Purchase:Yes
[This review was collected as part of a promotion.] This mouse pad was much larger than anticipated. The fabric feels nice and my mouse has no tracking issues with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jason555
Verified Purchase:Yes
[This review was collected as part of a promotion.] Less than one month in and it's already peeling apart. There are no options to contact Lenovo for replacement.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 29, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
If technical team is not able to fix the issue, please contact our sales team. To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
If technical team is not able to fix the issue, please contact our sales team. To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686 option 2.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com