Customer reviews from geappliances.com
GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4.2
(1,494 Reviews)
Rating breakdown 1,494 reviews
5 Stars
794
4 Stars
401
3 Stars
141
2 Stars
70
1 Star
88
79%of customers recommend this product.
(
877 out of
1,105)
Customer Reviews for GE - 18.6 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Not the same quality I remember
on July 8, 2022
Posted by: sr81
Realizing nothing is exactly as it used to be I was disappointed at the level of quality of the interior plastic. Seems thin and cheap, almost fragile when it comes to the bin drawers. Would also have expected better design of freezer space.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, July 11, 2022
Hello - Thank you for writing a detailed review on your refrigerator. You've selected a wonderful model and we hate that it's not meeting your expectations. Your comments on its overall quality are greatly appreciated and will be taken into consideration for improvement. Although we don't anticipate that you'll have any issues, please know that we're always here to help if any questions or concerns ever come up. Thanks again for the feedback. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great quality, plenty of space!
on July 12, 2022
Posted by: Martymart
from Franklin, MA
Great quality refrigerator with plenty of room for my items. I wasn’t sure if it would store all my items but there is plenty of space. Glad I went to the GE!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great featuress
on July 13, 2022
Posted by: PHS1
from TENNESSEE
I love the room that it gives compared to my old side by side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on July 13, 2022
Posted by: MBonilla
from Delmar, NY
Great product! Second one I had and love it's features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Problems
on July 14, 2022
Posted by: Roxi43
from Jacksonville FL
A week after using the fridge full time the fridge started making a revving noise like it had been over loaded. After completely emptying it and letting it defrost a couple days goes by and it started again. After troubleshooting found the problem to be something to do with the water. Unless I use the dispenser once a day and empty out water ( I am up to 2 gallons a day now and just keeps getting greater) the whole back of fridge and freezer will freeze over. This is when the constant revving starts. After I empty water using dispenser the fridge goes through a defrost mode and the noise stops. Because of the continuous defrost cycles it goes through the bottom of the freezer will accumulate ice over an inch thick.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, July 22, 2022
Hi there, we're so sorry for the ice that has been accumulating in your freezer. We're sure this has been a hassle to deal with and we're happy to help.
We first want to suggest checking out some of the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16894&_ga=2.193083365.97144621.1658158290-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the very best.
Guy@GEA
We first want to suggest checking out some of the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16894&_ga=2.193083365.97144621.1658158290-1233938546.1597758556
If this continues to happen, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great choice for smaller spaces
on July 14, 2022
Posted by: Japensa
Very compact, great features, perfect for smaller spaces
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Improvers door mechanism
on July 14, 2022
Posted by: Weird Harold
from Alameda California
I like the new and improved door closing mechanism compared to the refrigerator the new product replaced!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Working Great
on July 16, 2022
Posted by: JohnJMcG
from Woodinville, WA
Doing everything as expected. Fits in, keeping temperature, making ice and dispensing water.
Only downsides I can see:
* Not sure how to see the actual temperature versus the desired temperature
* Water dispenser was slow at first, but this may have been a plumbing issue.
* Dispensing water is a 2-hand job, since the button takes some force,and is on top of the dispenser
* Water dispenser was slow at first, but this may have been a plumbing issue.
* Dispensing water is a 2-hand job, since the button takes some force,and is on top of the dispenser
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com