Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
Good Looking Refrigerator
on May 22, 2023
Posted by: LDPE
from Prince George VA
We really like the inside lighting and the looks of the frig. We needed a smaller width refrigerator for the space that we have at the new house. We bought a side by side GE but doors would not open all the way. The only problem we the new frig is that the control panel is hard to see the words and does not light up. Other wise I would of gave it 5 stars.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 28, 2023
Posted by: Ginger guss
from FL
I love the looks in my kitchen and price of the product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
its a great fridge but no fancy stuff
on June 16, 2023
Posted by: gsechen
from Fairfax, VA
Fridge looks great and is pretty solid. No issues with it and the water and ice maker does a good job. Fridge and freezer stays cold. Nothing fancy about this fridge but it works and seems dependable. The control panel for water, ice, etc buttons should have been back lit or something because its hard to read the labels on them.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Wish I hadn't bought
on July 8, 2023
Posted by: Too bad for me
Can't read the control panel. Drawers and bins are flimsy. Crushed ice scatters all over the compartment. Doors are not easy to close and the freezer drawer is in the way when opening.
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 10, 2023
Hello there,
Thank you so much for taking the time to post this review. We're so very sorry to hear that you aren't fully pleased with your refrigerator. We appreciate the feedback, as we are always looking for ways to improve. Please refer to the information in the links below for some helpful tips and guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
We hope this helps and we hope that the use of your new refrigerator will get better with time. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry to hear that you aren't fully pleased with your refrigerator. We appreciate the feedback, as we are always looking for ways to improve. Please refer to the information in the links below for some helpful tips and guidance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
We hope this helps and we hope that the use of your new refrigerator will get better with time. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
New GE Fridge
on July 23, 2023
Posted by: KayakLover
from Waterford, MI
This is still very new to us so we don't have a long term review. So far the improvements I would like to see is 1) the wording on the front where the water/ice must be selected is very hard to read. 2) the ice is a little messy when it comes out. 3) You also have to make sure you hold your cup under the water for a few seconds once the water stops or it drips.
We like the look and it was perfect that it fits in our small space. We are hoping this is an improvement from our LG that died right after our 5 year warranty expired. Expensive appliances should last much longer than that!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
I hate this fridge
on August 1, 2023
Posted by: Angie16
A couple months after we got the fridge it started operating super loud. We called for service and rhe fan in the freezer had iced up. They told us to take everything out of the fridge and let it thaw out (luckily a neighbor had an empty one in an apetment he was transitioning. Turned it back on it was quiet for a couple of weeks then back again. The next time the tech told us it was a fan issue and he had multiple calls of people with this fridge… same issue. They replaced the fan. Same thing happened a couple months later. This has been ongoing and repeated and we have had the fridge 1.5 years and it’s a constant headache. They won’t replace the fridge. I’m never buying GE again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 3, 2023
Hello,
We’re so sorry to hear that your refrigerator has given you issues. We understand how important cold food storage is, and having it frequently frost up can be concerning. We apologize that you’ve had such a negative experience. We do see that you’ve worked with one of our agents, and we recommend that you take advantage of your warranty to have this diagnosed and repaired. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that your refrigerator has given you issues. We understand how important cold food storage is, and having it frequently frost up can be concerning. We apologize that you’ve had such a negative experience. We do see that you’ve worked with one of our agents, and we recommend that you take advantage of your warranty to have this diagnosed and repaired. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
I won't buy GE again
on August 31, 2023
Posted by: lemon2023
from Auburn, Maine
It iced up around the fridge vents and the entire left side of the freezer. The repairman came yesterday (the fridge is just one month old) and releveled it and today it is iced up again. So far, GE is not my favorite.
No, I would not recommend this to a friend.
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 1, 2023
Hello,
We're so very sorry to hear that you're having issues with your refrigerator icing up. This is certainly not the experience we want for you. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with.
Best wishes. - Tierra@GEA
We're so very sorry to hear that you're having issues with your refrigerator icing up. This is certainly not the experience we want for you. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are extremely important and will be considered by our product design team. Please let us know if there is anything else we can assist with.
Best wishes. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on September 17, 2023
Posted by: the gatz
from Wisconsin
So far the refrigerator is meeting all of our expectations.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com