Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
So far so good
on February 23, 2023
Posted by: Kainosktisis
from Fla.
We just got the refrigerator a week ago so far so good it's a beautiful unit lots of space we could only use a 33 inch wide with an ice maker in the door and this fit the bill perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE refrigerator and appliances are amazing
on February 28, 2023
Posted by: Reckleydj
from Thurmont Md
Love our GE appliances the make my kitchen look fabulous
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Greatfeatures
on February 28, 2023
Posted by: Bob173
from Fircrest, wa
It is not as quiet as I would prefer.. makes quite ab bit of noise
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Very noisy
on February 28, 2023
Posted by: Tooloud1
from Independence, MO
It makes noises that are very disruptive to our home.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
3
Response from geappliances.comBy GE_Appliances, March 1, 2023
Hello - We really appreciate the review and honest feedback. It means a lot to us.
We are so sorry to hear about the experience you've been having so far with this refrigerator. We know it has been bothersome and frustrating to deal with. The normal operation of your refrigerator will cause some sound or noise. If you are concerned about a sound or noise, we would recommend referring to the article link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you are still having issues we would suggest taking advantage of our authorized technicians. They would be able to come out and diagnose everything. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
We are so sorry to hear about the experience you've been having so far with this refrigerator. We know it has been bothersome and frustrating to deal with. The normal operation of your refrigerator will cause some sound or noise. If you are concerned about a sound or noise, we would recommend referring to the article link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you are still having issues we would suggest taking advantage of our authorized technicians. They would be able to come out and diagnose everything. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Refirgerator
on March 4, 2023
Posted by: brdr18
from Murrells Inlet,SC
The unite is so bright and roomy on the inside love the adjustable shelves
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Too noisy
on March 6, 2023
Posted by: ped3890
from West Berli, NJ 08091
Product is loud and makes too many noises!!!! Water/Ice maker should have a grille for drain.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, March 8, 2023
Hello - We appreciate you choosing GE Appliances and taking the time to share your feedback. We're glad to see you like the appearance and features of your new refrigerator. However, we're sorry that your unit is loud. We understand how bothersome that would be.
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Certain sounds you may hear are explained on page 43 of your Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga.
If you are concerned about a sound or noise, you can check the following article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
We hope this helps! We value your feedback and will share your review with our design team for any improvements. We're always here if you need anything. Take care. -Shayla@GEA
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology. Certain sounds you may hear are explained on page 43 of your Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga.
If you are concerned about a sound or noise, you can check the following article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473.
We hope this helps! We value your feedback and will share your review with our design team for any improvements. We're always here if you need anything. Take care. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the ice maker
on March 7, 2023
Posted by: Womie
After a bad experience with our former refrigerator, we were looking for something better. We had 2 GE appliances (microwave and induction stove) and so were happy to get something that matches. Our kitchen requires an unusual sized refrigerator and GE was able to fill that need. I do miss the snack drawer but like the bigger freezer. I wish that the cold water feature was better; after 2 glasses the cold water has run out. It has flexible shelving to accommodate any size item. Overall I am pleased with it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s okay but….
on April 10, 2023
Posted by: AFD8
from Uxbridge MA
Works fine but runs a lot. You notice it when it’s off which is infrequently. The water/ice dispenser is lower on the door than past units and is definitely messier when dispensing. The doors have a catch at the half open position and it takes more than a gentle push to close them. Wish the shelves had more adjustment than the few fixed stops.
The interior lighting is great with little shaded areas in the box.
The interior lighting is great with little shaded areas in the box.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 11, 2023
Hello,
We’re glad you’ve been enjoying the lighting in your new refrigerator, but we’re sorry to hear that the dispensers are messier than you expect, and that the door requires some effort to close. We take your feedback seriously and will work hard going forward to address these concerns. We also recommend taking a look at the article below about refrigerator run time.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
We appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
We’re glad you’ve been enjoying the lighting in your new refrigerator, but we’re sorry to hear that the dispensers are messier than you expect, and that the door requires some effort to close. We take your feedback seriously and will work hard going forward to address these concerns. We also recommend taking a look at the article below about refrigerator run time.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16932
We appreciate you taking the time to leave us your review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com