Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
My French door refrigerator in beautiful Slate
on January 4, 2023
Posted by: Kathy007
from Idaho
Love it! The French doors bottom freezer is so functional. Even with a packed fridge the light is so bright and the fruit and veggie drawers are nice and bright. And the Slate color I absolutely love.. Have the matching gas stove and microwave slight warm color. I don’t like stainless steel it’s to cold and sterile. This slate is warm and goes good with natural wood cabinets. I’m in love.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great new
on January 16, 2023
Posted by: NHmountaind
Really chose this fridge for the layout and so far not disappointed. Love the freezer setup on the bottom and how much SPACE there is inside the fridge! Also like not having to open the fridge all of the way for most things (can open just one side). So far water dispenser and ice dispenser work perfectly just doesn't have a huge volume of ice so stashing buckets of cubes in the freezer periodically for later. Cleans easily so far and is magnetic. Just hoping to see it hold up over the years!
Features
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it so far!
on January 16, 2023
Posted by: KTNick81
We have had the refrigerator 1 day and so far we are loving it. The delivery guys that installed the refrigerator did a great job. Very professional, they did a fantastic job, on time, cleaned up afterwards, and very friendly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy this model GE refrigerator
on January 17, 2023
Posted by: EdVV
from WA
This GE refrigerator is so loud I have to turn up my TV or music to drown out the noise. Do not buy.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, January 19, 2023
Hi,
Oh no! We're so sorry that feel your fridge is too loud.
The normal operation of your refrigerator will create some sounds or noises.
Please click the link below to view an article for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are concerned about a sound or noise, you can check the following link below to determine if it is a normal sound or an unusual sound:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel that the noise is unusual, we recommend unplugging the fridge and plugging it back in. If that doesn't work, service may be needed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for the feedback. We appreciate you!
Have great day! -Tierra@GEA
Oh no! We're so sorry that feel your fridge is too loud.
The normal operation of your refrigerator will create some sounds or noises.
Please click the link below to view an article for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If you are concerned about a sound or noise, you can check the following link below to determine if it is a normal sound or an unusual sound:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel that the noise is unusual, we recommend unplugging the fridge and plugging it back in. If that doesn't work, service may be needed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for the feedback. We appreciate you!
Have great day! -Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Big and nice
on January 17, 2023
Posted by: MsMolly24
from Charlotte Nc
This refrigerator is top of the line, I never had a refrigerator made like the lights are very nice inside and out, it keeps take of the temp and you can lock the refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Lasted 6 months
on January 18, 2023
Posted by: JRMackey
from Harrisburg, Pa
Got it back in July, and immediately the motor seemed to be running hot. I thought maybe it was a matter of ventilation. We added a side vent to ensure we had plenty of clearance all the way around. Things went great for about three months, and then it started to ice up. The freezer got so frosted that you could hardly open the drawer. The ice maker stopped making ice. Plus we learned that you can only replace the water filter with official GE filters (they're microchipped and the generics will not work). I'm supremely disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Krystal@GEA, GE_appliances, January 19, 2023
Hello-Thank you for taking the time to reach out to us. We are so sorry to hear that you are experiencing these issues with your new refrigerator/freezer. We know how disappointed and frustrated you must be. We see that our service team is actively working with you to resolve these issues. We are confident that they will be able to provide a solution as quickly as possible. Again, we sincerely apologize for the inconvenience. Please let us know if you have any questions or additional concerns. We appreciate your patience as our team works to resolve these issues. Best wishes, --Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
New GE for 2023
on January 18, 2023
Posted by: kdj24
from Rochester MI
Love the clear door shelves, the ice maker and water dispenser work great. Shelves easy to change for different heights. Really neat three drawer system and clear to see all the food in the shelves and drawers without removing *everything to find what your are looking for!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Water dispenser issue.
on January 19, 2023
Posted by: Zeus629
from New Mexico
The refrigerator seems to be working okay, internal temperature wise. The water dispenser is leaking and dripping when the door is opened.
I would recommend this to a friend!
Features
5
Performance
2
Quality
2
Value
4
Written by a customer while visiting geappliances.com