Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
4
Basic fridge with a nice door water/ice feature.
on September 18, 2023
Posted by: Shiela S
from Salt Lake City, Utah
I had to get a 33 inch wide to fit in the space so as a basic fridge it works and had limited options. This fridge is very cold or my old one just wasn’t any more which I do like. Had to turn the temp up from the the default as it was freezing things in the meat/cheese drawer. We had a GE Profile as the last fridge and this one has a bit more room in the interior. And the recessed lights don’t take up space like the old one did. A few things that just bug me. The Freezer has nice organization but the plastic drawers with solid bottoms don’t let light through to the bottom shelf and just feels cheap. When you open the freezer drawer it pulls the top drawer out with it regardless if you want it or not.
The control panel is not readable when standing within arms length of the fridge. I had to put labels on it so my elderly mother could read it and me for that matter. If you have low lights on forget seeing anything and bring a flashlight so you can see it. The designers should be ashamed. The motor/compressor is loud. The compressor has a growling sound that can be heard through the wall into our living room. I’m assuming something is vibrating somewhere so we will see if it actually lasts a year. I’m glad I got the extended warranty. The ice machine doesn’t hold much ice so if you need ice to make ice cream you’ll need to buy ice. The shelf heights are set and can’t be changed which is a downgrade from my previous GE which is unfortunate. Being able to adjust the shelves should be a basic feature for the price point.
The control panel is not readable when standing within arms length of the fridge. I had to put labels on it so my elderly mother could read it and me for that matter. If you have low lights on forget seeing anything and bring a flashlight so you can see it. The designers should be ashamed. The motor/compressor is loud. The compressor has a growling sound that can be heard through the wall into our living room. I’m assuming something is vibrating somewhere so we will see if it actually lasts a year. I’m glad I got the extended warranty. The ice machine doesn’t hold much ice so if you need ice to make ice cream you’ll need to buy ice. The shelf heights are set and can’t be changed which is a downgrade from my previous GE which is unfortunate. Being able to adjust the shelves should be a basic feature for the price point.
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad fridge
on September 18, 2023
Posted by: Lemon_fridge
from New York
Read all the problems with noise, frost, dispenser. All are true. Bought June 22 still battling issues today. Terrible fridge. Was given a letter of commitment that wasn’t honored. Shame on you GE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEAppliances, GE_Appliances, September 20, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with your refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with your refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
love the led lighting
on September 20, 2023
Posted by: mr produce
from Northern Ky.
Like the way the doors open and close our old samsung you had to close the left door first.
iI also like the large compartments on the doors .
iI also like the large compartments on the doors .
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge
on September 21, 2023
Posted by: Cameron11
Great fridge, we have really enjoyed all the features it has.
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Water dispenser drips constantly
on September 25, 2023
Posted by: cust987
The fridge layout is decent, and the water and ice dispenser is nicely laid out. So far, no frozen produce, which is great. Unfortunately there is water always dripping out of the water dispenser. The refrigerator is also quite a bit louder than the LG unit it replaced.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 26, 2023
Hi,
We appreciate you leaving a review for this refrigerator. Seeing your dispenser drip can be unexpected, but we're happy to help with this. In the link below, you'll find an article explaining more about your dispenser and why this may be happening.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39516&_ga=2.18118970.245936151.1695650854-575474648.1665505672
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We appreciate you leaving a review for this refrigerator. Seeing your dispenser drip can be unexpected, but we're happy to help with this. In the link below, you'll find an article explaining more about your dispenser and why this may be happening.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39516&_ga=2.18118970.245936151.1695650854-575474648.1665505672
Please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice producu
on September 25, 2023
Posted by: pac50
from Middletown , NJ
So far so good. Like the new design. The interior is well lit & ergonomically thought out.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy
on September 25, 2023
Posted by: mad 58
from PA
The compressor went out after 5 weeks. Three weeks later still not fix.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 26, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances bottom-freezer refrigerator. We are truly sorry to hear that the compressor has failed within 5 weeks of use, and you still have not got it repaired. This is certainly not normal operation, nor the quality that we expect. We want to do what we can to assist further, so an agent is going to be reaching out to you directly via email. Please be on the lookout for this email, and respond at your earliest convenience.
Thank you.
-Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances bottom-freezer refrigerator. We are truly sorry to hear that the compressor has failed within 5 weeks of use, and you still have not got it repaired. This is certainly not normal operation, nor the quality that we expect. We want to do what we can to assist further, so an agent is going to be reaching out to you directly via email. Please be on the lookout for this email, and respond at your earliest convenience.
Thank you.
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great for us because we were limited on spac
on September 26, 2023
Posted by: Wildman 44
from Alexandria bay,ny
Top freezer tray comes out when you open freezer. The water and ice light on front aren’t bright enough
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com