Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Placement of interior shelves needs redesigning
on September 9, 2023
Posted by: SETL
from rural North Dakota
The ice in the door is great! It quickly switches from water to ice and dispenses ice quickly. The opening in the door is big enough for water jugs/coolers for the men to take to the field. I am a bit frustrated with the placement of the shelves inside the fridge. There is room for a milk jug on the door, but a second milk jug requires the half shelf to be pushed back. Same with any juice jugs, pitchers, ketchup bottles and dressing bottles. I had to buy smaller pitchers so they would fit. Also the freezer drawer does not open smoothly.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 11, 2023
Hello,
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We value your opinion, and appreciate hearing your feedback!
We are pleased to hear that you are enjoying the design and operation of the ice maker/water dispenser, as well as the storage space. However, we are sorry to hear that you are not completely satisfied with the design of the door shelves, and the operation of the freezer door. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances french-door refrigerator. We value your opinion, and appreciate hearing your feedback!
We are pleased to hear that you are enjoying the design and operation of the ice maker/water dispenser, as well as the storage space. However, we are sorry to hear that you are not completely satisfied with the design of the door shelves, and the operation of the freezer door. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not up to GE standards
on September 9, 2023
Posted by: Ice Warrior
from Marion, Ohio
Would be a great fridge if the ice maker would make ice.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 11, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series bottom-freezer refrigerator. We are truly sorry to hear that the ice maker is not working properly, resulting in no ice production. This is certainly not normal operation, nor the quality that we expect.
We recommend taking advantage of the manufacturer's warranty, and schedule a service appointment with our factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series bottom-freezer refrigerator. We are truly sorry to hear that the ice maker is not working properly, resulting in no ice production. This is certainly not normal operation, nor the quality that we expect.
We recommend taking advantage of the manufacturer's warranty, and schedule a service appointment with our factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Spacious and interior lighting is amazing!
on September 10, 2023
Posted by: Elisa p
from New Providence New Jersey
Our old fridge needed to be replaced and we could only fit a 33inch fridge. We wanted water and ice on the door and extra depth. We found this and it is perfect. Couldn’t be happier, there is so much light and space. It’s the perfect fridge !
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad refrigerator
on September 11, 2023
Posted by: YMChesapeake
I have had nothing but problems since my refrigerator was delivered. A
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 12, 2023
Greetings! Thank you for your feedback. We are extremely sorry to hear that you have been experiencing issues with your refrigerator since delivery. This is definitely in no way the consumer experience that we strive for. We recommend scheduling service with one of our certified technicians to get these issues resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible! - Adrian@GEA
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will get your refrigerator back up and running as quickly as possible! - Adrian@GEA
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 12, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that you have been experiencing some problems with your refrigerator, as this is certainly not the quality that we expect. With that being said, this appliance has a 1-year manufacturer's warranty, and we recommend taking advantage of the warranty and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review, and for choosing GE Appliances for your home. Have a great evening!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances french-door refrigerator. We are sorry to hear that you have been experiencing some problems with your refrigerator, as this is certainly not the quality that we expect. With that being said, this appliance has a 1-year manufacturer's warranty, and we recommend taking advantage of the warranty and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review, and for choosing GE Appliances for your home. Have a great evening!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fit for a 33" opening!
on September 11, 2023
Posted by: EmilyFRF
from Wisconsin
Great refrigerator! I love all the features and the ice and water in the door. Some room for improvement with the drawer dividers, they don't really stay in place.
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Water dispenser great!
on September 13, 2023
Posted by: Sticker price
from MN
Lower drawer somewhat to cold. Freezes food.
Great storage space.
Love vertical split.
Great storage space.
Love vertical split.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love night light just enough light to be see
on September 14, 2023
Posted by: pgale853
from West Virginia
Size fits in kitchen perfectly, has features on front of refrigerator, split shelves
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!
on September 18, 2023
Posted by: Mc88
from WV
Only have had this appliance for a few days but so far we love it!! Enough Space for everything we need!! Keeps everything nice and cold and the lights on it are nice and bright!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com