Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Problems since day two.
on August 17, 2023
Posted by: Nan231
from Sheboygan Wisconsin
We have had the refrigerator for about three weeks and the repairman is coming again (second time) tomorrow. The ice/water filter has an issue and he had to order a new part 10 days ago. I'm not crazy about hearing the whine of the fan non-stop, but understand it's the way it cools. The freezer is huge, which I love, but because of the in-the-door icemaker, the fridge seems small.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 18, 2023
Hello - Thank you for taking some time to connect and share your review. We're sorry to hear about the ice dispenser not working properly. That is not something we expect. However, we are confident that our technicians will be able to get this repaired. This way you can really start to enjoy your new refrigerator to its fullest extent.
Also, we are happy you are enjoying the freezer space. We know how important having lots of storage capacity can be. It is definitely one of our favorite features on this model.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Also, we are happy you are enjoying the freezer space. We know how important having lots of storage capacity can be. It is definitely one of our favorite features on this model.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Versatile refrigerator.
on August 19, 2023
Posted by: RGB23
from Munhall PA
This refrigerator is much more versatile than the previous side by side. The width of the shelves makes it easier to store items. I wish it was able to make and store larger quantities of ice.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Review
on August 19, 2023
Posted by: Amysead
from Louisville
After getting a 2nd unit, the first wouldn't shut off, I'm okay with this unit. The only issues I have are some things seem to be slightly freezing even with it set at 38 and I wish you could get a reusable water bottle under the ice/water dispenser.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 21, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your food is freezing up and we're here to help.
If foods in the fresh food section of your refrigerator are freezing up we recommend referring to the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We love your suggestion of adding a reusable water bottle under the ice/water dispenser. We will be sure to let our product team know! We're always here if you have any questions. -Charlie@GEA
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your food is freezing up and we're here to help.
If foods in the fresh food section of your refrigerator are freezing up we recommend referring to the link below for some helpful tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We love your suggestion of adding a reusable water bottle under the ice/water dispenser. We will be sure to let our product team know! We're always here if you have any questions. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
gets the job done
on August 20, 2023
Posted by: Dave948
from Ardmore, Oklahoma
So far seems fairly good it seems kind of noisy at times but hopefully I'll get used to it. That's the only complaint so far.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, so good!
on August 21, 2023
Posted by: GaryJC
from NJ
So far so good. Just bought it. We've had 4 LG's each failed within 3 years. Now we'll try GE.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Finally a reliable refrigerator.
on August 22, 2023
Posted by: Trisha46
I love my new GE refrigerator. The water from the on-door dispenser is very cold and refreshing, the freezer holds a significant amount, and the shelves adjust for taller items. It is comforting to finally have a reliable refrigerator that I will be able to have serviced as needed compared to my previous Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 31, 2023
Hi! We appreciate you for taking the time to leave us a review. We are so excited you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit.Perfect features. Perfect installation
on August 24, 2023
Posted by: Blessed Man
from North Richland Hills, TX
Love the French doors. Love the sleek style. Love all the horizontal space in the refrigerator. Like the sides painted as dark as they are. Looks quite handsome. Thanks to the great installation team from our GE dealer, Hurst TV and Appliance for their courteous, professional service. Our house is small and they had to do some creative negotiating to get everything in place. They went above and beyond the call of duty . Looking forward to many years of service.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Refrigerator
on August 24, 2023
Posted by: Petejrwas
Works great
Keeps everything cold and fresh
Stainless steel looks great
Keeps everything cold and fresh
Stainless steel looks great
Written by a customer while visiting geappliances.com