Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
3
Lots of space
on November 29, 2021
Posted by: Bluize3
from Kappa, IL
We like the fridge a lot, but it we gave 3 stars because of a few things. Small capacity for ice and the ice it makes bridges over the ice chute and we constantly have to open it up and break it in order for the dispenser to work. There is not a water catch tray under the dispenser and requires wiping it out each time it’s used. Mostly from the kids…. Lol. Lastly, the words on the dispenser are very hard to read when trying to switch to the others features. Cubed ice to crushed or to water dispenser. It is very light print and hard to see. Other than the issues around the ice and water dispenser this is a very nice fridge. Fix those items and it’s 5 stars all day long.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, December 2, 2021
Hi,
Thanks for taking the time to voice your comments about your fridge! Happy to hear that, at least overall, you like your model! We're sure it looks great in your kitchen.
If you find that your ice is clumping together, take a look at the following article for some tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554 - you may also want to check and make sure that the dispenser flap is closing fully. This could be letting in warm air and thus causing the ice to clump together. Here's an article that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16662
We appreciate hearing what you've got to say about the dispenser lettering and the dispenser tray. We're always looking for ways to get better.
Hope you get a lot of use out of your fridge in the coming years! If you ever have questions or concerns about it, know that you can reach out any time.
All the best,
Michael@GEA
Thanks for taking the time to voice your comments about your fridge! Happy to hear that, at least overall, you like your model! We're sure it looks great in your kitchen.
If you find that your ice is clumping together, take a look at the following article for some tips to try: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554 - you may also want to check and make sure that the dispenser flap is closing fully. This could be letting in warm air and thus causing the ice to clump together. Here's an article that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16662
We appreciate hearing what you've got to say about the dispenser lettering and the dispenser tray. We're always looking for ways to get better.
Hope you get a lot of use out of your fridge in the coming years! If you ever have questions or concerns about it, know that you can reach out any time.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible!!!
on December 5, 2021
Posted by: SorryIpurchased
from NJ
After one and one half weeks, the water stopped working. After one more week, the ice maker stopped work. GE sent a repairman to the house, window of 9 hours waiting, which is ridiculous, since I work out of the house. Three parts are now on order for a one month old refrigertor.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 6, 2021
Hello there, we're so sorry to hear your water stopped working after just one and a half weeks and that you had to wait such a time to have it repaired. With that said, we know how frustrating it is to wait on parts on top of what you dealt with, but we're confident our technician will be able to get you taken care of. Thank you for reaching out to us.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on December 9, 2021
Posted by: mercicop
from alexandria, va
I have been very pleased with this refrigerator. I love the door design and the freezer at the bottom is very large.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it great features plenty of room water ice
on December 19, 2021
Posted by: Vince 069
from Mi
Love best I ever bought plenty room Ice water in the door room in the freezer great customer service from narawa bro in Gr mi
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality and Dependability
on February 25, 2022
Posted by: Juliako
from Laurel, MD
We've been loyal GE buyers for years. When it came time to replace our refrigerator, the only option for us was GE. Why go elsewhere when you know through experience that GE will always be the best choice? All of our appliances are GE. We don't ever see that changing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my fridge
on February 25, 2022
Posted by: Djazwards
from Lebanon, TN
I love my new refrigerator. The large trays on door is great. The fingerprints really show, I knew that before I bought because it was the cheaper version.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good
on February 25, 2022
Posted by: Slcl
from Champaign IL
We like everything about this fridge except when using the ice dispenser, it shoots ice everywhere all over the floor. And there is no drip tray to catch any of the spillage or water…..
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy, Happy, Happy!
on March 4, 2022
Posted by: Olesan
from Bloomer, WI
We replaced a side by side unit that came with purchase of condo and we are excited to have made this choice. We now have much more usable space, especially in the freezer!
The finish will be a breeze to clean (my wife insisted on White) compared to the old units Stainless steel. Less than a week old, but we are very satisfied.
The finish will be a breeze to clean (my wife insisted on White) compared to the old units Stainless steel. Less than a week old, but we are very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com