Customer reviews from geappliances.com
GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Average customer rating
4.2
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
1,391
4 Stars
659
3 Stars
226
2 Stars
113
1 Star
120
83%of customers recommend this product.
(
1,887 out of
2,261)
Customer Reviews for GE - 23.7 Cu. Ft. French Door Refrigerator - Stainless Steel
Customer Rating
5
Exceeded expectations
on March 29, 2021
Posted by: CaptainJ
from Bridgewater, MA
So happy we settled on this model. We were limited in our choices due to space and this GE model met all of what we were looking for. Fits perfectly and so far runs quiet for a refrigerator. The French doors and freezer on the bottom are perfect and the external ice and water are so convenient.. Love the interior space, so easy to see everything and the lighting is great. Energy star compliant to boot.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Too loud
on April 6, 2021
Posted by: Jim Menzies
Sounds like a meat grinder. Very noisy
Poor design
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 23, 2021
Hello, thank you for your review. We are very sorry that you have not been pleased with the noise level and design of your new refrigerator. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Things to be aware of
on April 19, 2021
Posted by: Jet Mom
from Park Ridge Illinois
Since it has taken 6 months to get this refigerator, I had high expectations.
1. Cold water dispenser only dispenses about 12 oz. of cold water. After that, it’s room temp. Disappointing!
2. Ice maker jams, frequently, then doesn’t make ice. I had my doubts seeing the ice maker is really part of the refrigerator. I was right.
3. Freezer pull out drawer can’t be pulled out separately from top freezer drawer. Soooo inconvenient! Poor design. You can shove the top drawer in with great force, but it will break eventually.
4. Control panel has no lighted indicators such as “water” “ice”” crushed ice” REALLY?????? another poor design.
Otherwise, compressor is quiet, cools nicely. I opted to buy American, I had my last GE for over 25 years. Obviously, should have shopped around more. All in all, disappointing product.
Oh, love the design of the French door closing mechanism.
1. Cold water dispenser only dispenses about 12 oz. of cold water. After that, it’s room temp. Disappointing!
2. Ice maker jams, frequently, then doesn’t make ice. I had my doubts seeing the ice maker is really part of the refrigerator. I was right.
3. Freezer pull out drawer can’t be pulled out separately from top freezer drawer. Soooo inconvenient! Poor design. You can shove the top drawer in with great force, but it will break eventually.
4. Control panel has no lighted indicators such as “water” “ice”” crushed ice” REALLY?????? another poor design.
Otherwise, compressor is quiet, cools nicely. I opted to buy American, I had my last GE for over 25 years. Obviously, should have shopped around more. All in all, disappointing product.
Oh, love the design of the French door closing mechanism.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, April 28, 2021
Hey there, we appreciate you reaching out to us with your honest feedback. We appreciate your loyalty and want you to know we'll be sure to take your comments into consideration.
In addition, we're sorry your ice maker is getting jammed. We know how annoying this must get so we recommend viewing some of our troubleshooting tips for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35909
We're wishing you the best.
Guy@GEA
In addition, we're sorry your ice maker is getting jammed. We know how annoying this must get so we recommend viewing some of our troubleshooting tips for this issue here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35909
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap quality, expensive price tag
on April 29, 2021
Posted by: Ash0717
from Gig Hrbor, WA
I hate this fridge. After waiting 3.5 months, I was so disappointed with the craftsmanship and quality of it. After our died, I needed a replacement and had few options with the space I have in my kitchen for a fridge. This fridge had the amenities I wanted and had decent reviews. The quality and plastic is so cheap and flimsy. It’s only a matter of time before something breaks. I’ve also started to notice that items in the fridge are freezing. Definitely not worth the price tag.
Why do companies now make the cheapest products with the same high price tag. Quality no longer exists.
Why do companies now make the cheapest products with the same high price tag. Quality no longer exists.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 30, 2021
Hi, Thanks for sharing your feedback. Your comments for improvement with the quality are appreciated. Since we're always striving to improve products for our customers, we'll be sure to share your comments with our refrigerator design team. To troubleshoot the freezing issue, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23002
Thanks for your review and for choosing GE Appliances! - Sharon@GEA
Thanks for your review and for choosing GE Appliances! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful refrigerator!
on May 7, 2021
Posted by: Mrg517
from Pennsylvania
Great color, size and features. I needed a specific size to fit into a built in space and this fits perfectly. Highly recommend this product!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice refrigerator
on May 29, 2021
Posted by: Anonymous
from North Adams Ma
5 stars for GFE24JSKNFSS refrigerator ,lots of room ,highly recommended
5 Stars for Central Radio in North Adams Ma , great insdtall service
5 stars for Wendy customer service
5 Stars for Central Radio in North Adams Ma , great insdtall service
5 stars for Wendy customer service
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect size for mobile home
on June 3, 2021
Posted by: Tivolry
from Tulsa, Ok
This is the perfect size. We needed a 33" wide refrigerator since we are limited on space. We like the french doors. So far we are pleased with our purchase. The only thing I wish this refrigerator had that is doesn't is....the type of finish that doesn't show fingerprints on stainless steel. That's the only drawback for me.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on June 14, 2021
Posted by: jj_21
from Wappingers Falls, NY
I bought this refrigerator due to GE's reliability and overall good reviews. However, when I received this refrigerator on 3/23, the ice maker and water dispenser were broken. It has been almost 3 months and the the problem still has not been fixed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 15, 2021
Hi,
Thanks for the review. We're truly sorry for your experience and we understand your frustration. We recommend scheduling service by calling
1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. You can also schedule an appointment online at : http://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions or concerns. Hope to hear from you soon.
-Sylvia@GEA
Thanks for the review. We're truly sorry for your experience and we understand your frustration. We recommend scheduling service by calling
1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. You can also schedule an appointment online at : http://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions or concerns. Hope to hear from you soon.
-Sylvia@GEA
Written by a customer while visiting geappliances.com