Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.1
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
159
4 Stars
76
3 Stars
45
2 Stars
17
1 Star
18
77%of customers recommend this product.
(
215 out of
278)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
3
Changes I would like
on August 16, 2023
Posted by: DMSC
from Acushnet, Ma
The biggest complaints I have is the door needs to shut tighter , I have to give it a good push to close ! Another con in there is not an Alarm( ding) when the door is not “pushed “ closed! Last I would have liked the bottom freezer was a pull open drawer door. My other one had these features but was no longer available in the standard size which I needed for my space.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 17, 2023
Hi,
We understand how helpful the alarm could be and we appreciate all of your suggestions. We'll make sure our design teams see them when improving future models. If you have any questions about your refrigerator, please call us at 1-800-626-2005. One of our agents would be happy to offer some assistance.
-Sylvia@GEA
We understand how helpful the alarm could be and we appreciate all of your suggestions. We'll make sure our design teams see them when improving future models. If you have any questions about your refrigerator, please call us at 1-800-626-2005. One of our agents would be happy to offer some assistance.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Roomy
on August 25, 2023
Posted by: grampathom
from Warren RI
We were replaced a Haier fridge . This has so much room all of my wife's salad dressings fit!
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on August 28, 2023
Posted by: Happy I picked this one
from St. Louis,MO
Love this fridge! Good features and quality. Fridge part is large. Freezer part is quite small.
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator/Freezer!
on August 31, 2023
Posted by: Phillip M
from McDonough, Ga
Within 3 hours after install, the refrigerator temperature was 37 F and freezer was 0 F. It is well lighted, looks good and keeps the correct temperatures.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Freezer need to have pull outdraw and pull out dra
on September 4, 2023
Posted by: Joelene
from Pa
Need a pull front door and pull out to draws inside can reach in back on top shelve
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
does what it should do keep things cold
on September 6, 2023
Posted by: rahou
love it, fits perfectly in my space sleek look and lots of room
Written by a customer while visiting geappliances.com
Customer Rating
2
What happen to quality products
on September 9, 2023
Posted by: Hopeful One
from Ohio
SEEMS TO BE NEXT TO IMPOSSIBLE TO GET A QUALITY MADE PRODUCT ANYMORE. SURPRISED HOW CHEAPLY THIS IS BUILT FOR THE 41500 COST. I HAD TO REVERSE THE DOORS AND AS I DID I KEPT SHAKING MY HEAD IN DISAPPOINTMENT. IT IS SO LIGHT THAT EVERY TIME I OPEN THE DORRS THE REFRIGERATOR PULLS FORWARD. I guess I will be happy if I get eight years of not interrupted service.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 12, 2023
Thank you for providing us with your valuable feedback. We are so sorry to hear that this refrigerator model has not lived up to your expectations due to the quality of the appliance. We definitely understand the importance of a new appliance meeting your wants and needs. We encourage you to get your refrigerator properly level, so the appliance does not move when the doors are opened.
We will be sure to share these comments with our product design teams, so they can make the necessary improvements. We are honored that you chose GE Appliances for your home, and we hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
We will be sure to share these comments with our product design teams, so they can make the necessary improvements. We are honored that you chose GE Appliances for your home, and we hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
noisy vibration
on October 24, 2023
Posted by: loriinbv
from Bella Vista, AR
We recently purchased 2 of these refrigerators for our church kitchen. I wasn't present when they were installed by the store, but noticed shortly after they were installed, when the compressed kicked on while I was walking through the kitchen, that one of them is much louder than the other. It sounds like something is not attached properly and we are getting a vibration noise from it. There is no warranty because they are installed in a commercial building. I could understand if there is a part failure after a couple years, but this is obviously a manufacturing defect and should be addressed regardless of where the unit was installed.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, October 25, 2023
Hello,
Thank you for taking the time to reach out, we hope you’re doing well. We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Thank you for taking the time to reach out, we hope you’re doing well. We understand that hearing strange noises from your refrigerator can be concerning, especially if you’re not sure what the noise is from.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com