Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.1
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
159
4 Stars
76
3 Stars
45
2 Stars
17
1 Star
18
77%of customers recommend this product.
(
215 out of
278)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
2 frente door refrigerator
on March 10, 2023
Posted by: Mily14
from Hormigueros Puerto Rico
Love it the deep of the refrigerator,more space.GreT Two front doors ,easy to open comfortly for reaching objects...
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
It works.
on March 11, 2023
Posted by: DannyTexas
from Lubbock, Texas
It works well, keeps everything cool, and is spacious enough. The lower freezer, while initially strange to me, does seem to have plenty room and meanwhile, you bend over less reaching for the everyday items such as drinks or eggs.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Could not have asked for more!
on March 12, 2023
Posted by: CTarr
from 21872
I love the bottom freezer with a DOOR not a DRAWER!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Temperature
on June 13, 2023
Posted by: Gina7576
from Tucson Arizona
The temperature is consistent, easy to adjust. Enough space for food storage.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Okay fridge
on June 21, 2023
Posted by: remmer
This fridge is okay. I like that it is sleek and compact, and the internal storage seems good. It just seems really cheaply made compared to our last model. Also, the stuff in the drawers keeps freezing, so we have it on the warmest setting, but stuff in the top and in the door is not very cold.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 22, 2023
Hi! We appreciate your feedback. We are happy to hear that you are enjoying the sleekness of the refrigerator and its compact design. However, we apologize about the items in your deli/vegetable drawers freezing. This is not the consumer experience that we strive for, and we will be sending this feedback to our product design teams so they can make the necessary improvements.
We are honored to have you as a part of the GE Appliances family, and our hope is that you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
We are honored to have you as a part of the GE Appliances family, and our hope is that you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst refrigerator ever stay away from GE
on June 26, 2023
Posted by: Charles19
Terrible product. Bought in 2021, never worked well. Was serviced several times, but make a lot of noise and freeze poorly. Stay away from GE, the worse refrigerator ever. More time in repairs than actually working.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 28, 2023
Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your freezer is experiencing issues. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Freezer
on August 12, 2023
Posted by: Freezer13
from LONG ISLAND
The Freezer door does not open. The unit is out of the box.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 14, 2023
Hi there,
Thank you for taking the time to leave a review. We are truly sorry to hear that the freezer door on your new refrigerator does not open properly. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and schedule a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review. We are truly sorry to hear that the freezer door on your new refrigerator does not open properly. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and schedule a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
We have an excellent team of service technicians, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very happy with this fridge to date
on August 14, 2023
Posted by: Seacat5
from Eastham, MA
We've only had for a month, but very satisfied so far. It maintains consistent temperatures in the fridge and freezer. No bells and whistles in this one, but easy to see all the contents and easy to keep clean.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com