Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.1
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
159
4 Stars
76
3 Stars
45
2 Stars
17
1 Star
18
77%of customers recommend this product.
(
215 out of
278)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
4
Really nice fridge
on January 24, 2022
Posted by: Owlcatcher
from Western MA
With all the supply chain problems, my ideal fridge would have taken forever to get. This one is really pretty good and I'm very pleased with it.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
We love it
on January 25, 2022
Posted by: dollars
from Sioux Falls S.D.
Great design do not have to get on your hands and knees to get things out of the refrig and lots of storage
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
BASEMENT FRIG
on January 28, 2022
Posted by: Harriable Huff
from pa
I wish the freezer shelf and container was on full extend tracks
I would recommend this to a friend!
Features
3
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking and lots of space
on February 3, 2022
Posted by: Candykisses
from Maryland
The refrigerator is great so far! Lots of space and fits just perfectly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
shelves are not staggard, freeze shelf stationary
on February 5, 2022
Posted by: Widdy
from Lakewood, NJ
Did not realize from web photos top shelves are not staggered. Freeze shelf unable to pull out. Very inconvenient
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, February 8, 2022
Hello. We appreciate you letting us know your thoughts on this model, though we truly hate to hear you are unhappy with the placement of the top shelves and that the freezer shelf cannot be pulled out. We create our appliances to increase your convenience and provide a great ownership experience, and we regret any inconvenience you’ve experienced. Your feedback regarding the design will certainly be sent to our team for review – your insights are appreciated for future development.
If you have any other concerns or inquiries, we are always happy to offer assistance. -Sarah@GEA
If you have any other concerns or inquiries, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my new fridge
on February 5, 2022
Posted by: Sbell17
from Walkerton, IN
I love this new refrigerator. With a very tight area, I was limited on the width of refrigerator I could get, and we wanted a bottom freezer one. This one is very nice. The only thing I would change is to have shelves/bins on the door of the freezer and maybe a slide out shelf so it's easier to reach items on the back of the shelf, without standing on your head.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
3
Was in stock- didn’t have to wait months to get it
on February 7, 2022
Posted by: Smatka
from Windham CT
Top shelf in freezer section should be a “pull-out “- Too difficult to reach to the back
In refrigerator section a compartment for cheese/ meat would be good
In refrigerator section a compartment for cheese/ meat would be good
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, February 8, 2022
Hello. We appreciate you letting us know about your experience with this model, though we regret that you aren’t fully satisfied with the shelves and compartment options. Your feedback regarding your desire for a ‘pull-out’ shelf and a specific compartment for cheese and meat will be passed along to our Design team for review – we value your insights, as we always want to know what our consumers think of our models.
We are happy to assist if you have any other questions or concerns - wishing you all the best! -Sarah@GEA
We are happy to assist if you have any other questions or concerns - wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Average quality
on February 13, 2022
Posted by: Dee75
from Glendora, CA
U have to make sure the doors are closed , it doesn’t closed 100% of the times.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 14, 2022
Hello there - We're so sorry that the doors are not closing on your new refrigerator. This would be discouraging and we can certainly understand your disappointment.
There are a few possible reasons why you may be experiencing this - for example, it could be that your refrigerator is not leveled properly, so the doors won't shut on their own. This article offers steps on how to level your refrigerator, along with some helpful videos: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144.
If that's not the case, then review this article for tips on how to remedy any door-closing issues with your refrigerator: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947&_ga=2.11804660.1975730837.1644850427-1347234648.1644268285.
Please reach out if you have questions moving forward - we're always happy to help. Be well, Kelsey@GEA
There are a few possible reasons why you may be experiencing this - for example, it could be that your refrigerator is not leveled properly, so the doors won't shut on their own. This article offers steps on how to level your refrigerator, along with some helpful videos: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144.
If that's not the case, then review this article for tips on how to remedy any door-closing issues with your refrigerator: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947&_ga=2.11804660.1975730837.1644850427-1347234648.1644268285.
Please reach out if you have questions moving forward - we're always happy to help. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com