Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.1
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
159
4 Stars
76
3 Stars
45
2 Stars
17
1 Star
18
77%of customers recommend this product.
(
215 out of
278)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
Wonderful!!!
on August 6, 2021
Posted by: Linnasue
from Oscoda, MI
We love that we don't have to bend over or get on the floor to reach inside to get what we want. I really love the door shelves!!! I love my new refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Long awaited refrigerator now up and running...
on August 6, 2021
Posted by: gimmie a break
from Northern New Hampshire
Our 15-yr old Kenmore bottom-mount refrig was using a whole lot of energy and needed to be replaced by a similar size and style refrig. Researched and found this GE bottom freezer (with door, not drawer) refrig that would fit the not so large space allotted in our kitchen. Had to wait almost 3 months for it due to backorder. PROS: Energy Star (have noticed drop in electrical usage after first month); fits my space; Bottom Freezer Door (not drawer) has freezer light; has deeper shelves in refrig door. CONS; No shelf in freezer door, did not come with a Deli Drawer, no Ice Cube Trays or tray holder, no butter dish compartment, and the owners manual is poorly printed on cheap recycled brownish paper. Best thing about it is the Energy Star performance.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Freezer on Bottom with Door a Plus!
on August 17, 2021
Posted by: LinK47
from North East, PA
All the appliances in my kitchen are white; easy to clean; classic. Having the freezer on the bottom with a door instead of a drawer is a major plus. Makes it easy to recognize and see what is stored in the freezer. Refrigerator storage is ample and food is easily accessible and is at eye level.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
We love our new refrigerator!
on August 20, 2021
Posted by: rkratz54
from Broomall, Pa.
Our new refrigerator has a clean and bright design, fits our space perfectly and has all the features we require, and is operates quietly, all at a fair price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good, but far from perfect
on August 26, 2021
Posted by: Doug Henwood
from Brooklyn NY
This replaced a 12-year-old GE Profile, which was far better in every respect. It showed temperatures, not settings on a 1-3 scale; had much better layout of shelves in both fresh and frozen compartment; had better interior lighting; and the stainless steel was fingerprint-resistant while this seems fingerprint-attracting. Because of constrained supplies, we had to chose this as our best option when the older model gave out, but it's going to be frustrating living with these shortcomings for years to come.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Not good
on September 15, 2021
Posted by: Acesm12345
from Johnstown, PA
The light doesn’t work without having to fool with it. It makes a high pitched whining noise. Bottom freezer isn’t cold enough.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 16, 2021
Good day,
We're sorry to hear that your refrigerator light is not working and it is making a whining noise. We can certainly understand how frustrating that is. Since the light in the refrigerator is an LED light, it will need to replaced by a service technician.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Here is an article on normal refrigerator sounds. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We'd also like to provide some troubleshooting on your freezer not cooling enough. https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Thank you for choosing GE. Mike@GEA
We're sorry to hear that your refrigerator light is not working and it is making a whining noise. We can certainly understand how frustrating that is. Since the light in the refrigerator is an LED light, it will need to replaced by a service technician.
You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Here is an article on normal refrigerator sounds. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We'd also like to provide some troubleshooting on your freezer not cooling enough. https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
Thank you for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Very roomy
on September 24, 2021
Posted by: Juel20
from EP, Illinois
The fridge shelves are deeper and make for more storage space. Also lots of room on the door shelves for tall bottles. I don't see any advantage for the swing door on the bottom freezer. Would prefer a pull-out drawer.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
freezer does not freeze properly
on September 24, 2021
Posted by: bob3014
from rock island, il
Not happy at all with fridge freezer does not freeze adequately
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, September 27, 2021
Hello - Thanks for your feedback. We are sorry the freezer section does not work properly. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We apologize for any inconvenience it has caused.
Olga@GEA
Written by a customer while visiting geappliances.com