Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.1
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
159
4 Stars
76
3 Stars
45
2 Stars
17
1 Star
18
77%of customers recommend this product.
(
215 out of
278)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
5
Just what I wanted
on January 19, 2021
Posted by: Deborah lee
from Michigan
It's very big with lots of room. It's just what I wanted. Like it very much.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
GBE21DSKSS
on January 22, 2021
Posted by: JME126
from Brooksville
I'm very pleased with my new GE refrigerator. The quality of your product's workmanship shows well with my kitchen remodeling upgrades. I look forward to viewing what my GE options are for a stove/range purchase.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Runs good and has lots of room
on March 23, 2021
Posted by: Whimper
from Hubbardston, MI
I like the looks and the performance.
Lots of room in freezer,
Lots of room in freezer,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on March 25, 2021
Posted by: CrankyCustomer
from Newton,NJ
Although I thought this was pretty much just like my old refrigerator, it lacks one important feature. When the door on the old one was left open, after a few seconds it would beep to alert you. This one does not, and the door is harder to close and falls open more easily and faster than the old one. Even allowing for the delays caused by the virus, it took SIX MONTHS to get this fridge, and that's with me checking every two weeks. .
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, March 29, 2021
Hello!
We appreciate your review and you being part of the GE Appliances family. We're sorry that this unit does not have a door alarm, that it's harder to close and that it took six months to get this refrigerator. We see how this can be frustrating. We have sent your feedback to our product team for future reference.
Stay safe!
Emily@GEA
We appreciate your review and you being part of the GE Appliances family. We're sorry that this unit does not have a door alarm, that it's harder to close and that it took six months to get this refrigerator. We see how this can be frustrating. We have sent your feedback to our product team for future reference.
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great in the space I needed.
on April 2, 2021
Posted by: AGuyguy
My wife and I were looking for a nice stainless bottom freezer for a smaller kitchen. Worked perfect for the space.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice design & great features
on April 6, 2021
Posted by: JingT159
from Pelham, New York
It is very good product with great features such lighting and plenty of spaces.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Problems with handle staying on
on April 18, 2021
Posted by: Duane48
from Portland, Oregon
The unit works as expected and has plenty of room to meet our needs, but the handle to the main refrigerator compartment will not stay on. We read the instructions before hand, and followed them carefully, but the handle pops off every few days. It has no set screw and is supposed to "click on" to plastic brackets on the door. But it fails to stay secure.
My other gripe is that the freezer shelf does on slide out, so it is very difficult to put things in the back of the shelf.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 19, 2021
Hi, Thanks for sharing your feedback. We're sorry to hear you're having trouble with the refrigerator handle staying on and know this must be frustrating for you. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician can get this resolved for you soon. Thanks for choosing GE Appliances for your home! - Sharon@GEA
We're confident our technician can get this resolved for you soon. Thanks for choosing GE Appliances for your home! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Broke after 7 months.
on April 20, 2021
Posted by: Chermo
from McHenry IL
The solder gave way after only 7 months causing me to lose $150 in frozen foods and I had to get all my other stuff out of the fridge and put in garage fridge before it got ruined. The coolant leaked out slowly. Had repair out and it’s back up and running but I’m afraid to put food back in just yet. It will be staple items for now and a few frozen things. For the next week or so. I am hoping I get food reimbursement, on hold as I write this. Service guy was great. Only other thing I hate about this fridge is the door on the bottom on the website I bought it from didn’t show pictures so I thought it was a drawer not door. Missing so much storage this way. This fridge has only been out 1 year service tech said.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 27, 2021
Hello. We fully understand the frustration and concern when the sealed system has leaked on a refrigerator and the loosing of food. We apologize for what has happened. This is not the type of experience we would expect you to have. You should not have been charged for the service call to your home and the repair needed if am authorized service company made the repair and less than one year form date of purchase or as determined by service technician. You may contact the website you purchased from about no photo showing the bottom being a door and not a drawer as our website shows a photo of bottom door open. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16786 -- We hope this helps. Geoff@GEA
Written by a customer while visiting geappliances.com