Customer reviews from geappliances.com
GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Average customer rating
4.1
(315 Reviews)
Rating breakdown 315 reviews
5 Stars
159
4 Stars
76
3 Stars
45
2 Stars
17
1 Star
18
77%of customers recommend this product.
(
215 out of
278)
Customer Reviews for GE - 21.0 Cu. Ft. Bottom-Freezer Refrigerator with LED Interior Lighting - Stainless Steel
Customer Rating
1
horrible refrigerator
on May 30, 2018
Posted by: cconant54
from Tucson, AZ
I bought this refrigerator in April and already need to have it repaired. It is too small for us but the place where I bought it will not do anything. The LED light is out on the freezer. I was misled when I bought this refrigerator and need a larger one. I can't even put my produce in the drawers. The temperature reading in the refrigerator keeps going up and showed an error. I reset it again. It either freezes my produce because I don't have enough drawer space or the temperature rises above the set temp. I'm very unhappy with this purchase.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Not what was expected
on May 19, 2016
Posted by: mtnester42
We bought this fridge a few days ago. While it appears to be a quiet sounding appliance, we are not happy with its interior, nor the exterior quality. The interior set up does not allow for a more organized way to refrigerate items, and the freezer is small with basically a bin for frozen items. Again, creates a messy situation. The exterior came all in plastic, which had been tucked inside all the molding around both doors. It's nearly impossible to pull it off so there are plastic wrap piece hanging around the door moldings. The size of the fridge is awkward; it sticks out too far from the cupboard and its too narrow in width. Lastly, the paint job is poor. There are streaks on the front door which appear to not be fully painted. Ice machine works, so far food is kept cool. But not happy with this product. Will likely return it and order something else.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
just Ok
on August 17, 2018
Posted by: Marialatela
from Santa Cruz
The refrigerator freezes my vegetables and the freezer goes thru periods of defrosting and refreezing. Don’t love it
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Works well in my setting
on March 13, 2019
Posted by: Maggie 09
from Huntley, IL
Runs quiet. Great lights! Plenty of room.
Would encourage anyone to purchase this product
Would encourage anyone to purchase this product
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not one ordered
on April 28, 2020
Posted by: Bad buy
Don’t like. Sales stalled us on getting unit replaced until it was past 30 days.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com
Customer Rating
2
Works fine but…
on November 6, 2022
Posted by: Urforestal
from Cabo Rojo, Puerto Rico
Works fine but the stainless steel quality is very poor. We’ve had it for lees than a year and already has many rust spots and GE Apliance refused to honor a warranty.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 8, 2022
Hi, there - Thank you for choosing GE Appliances for your kitchen needs. We're glad you enjoy the performance and features of your new refrigerator! However, we're sorry to see rust has appeared on the finish. We understand how disappointing that would be, and we'd love to help you.
When cleaning the outside of this fridge, use a soft cloth or sponge with mild detergent and warm water. Or, you can use approved stainless steel cleaners.
Cleaners with oxalic acid, such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish, and small blemishes on stainless steel surfaces only.
The limited one-year warranty does not cover damage to the finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery. You may view the warranty information on page 47 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga.
We hope this helps! We're always here if you need anything. Enjoy your day. -Shayla@GEA
When cleaning the outside of this fridge, use a soft cloth or sponge with mild detergent and warm water. Or, you can use approved stainless steel cleaners.
Cleaners with oxalic acid, such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish, and small blemishes on stainless steel surfaces only.
The limited one-year warranty does not cover damage to the finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery. You may view the warranty information on page 47 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000472-5.pdf&_ga.
We hope this helps! We're always here if you need anything. Enjoy your day. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Served Me Well
on March 9, 2017
Posted by: moosa
from San Jose, CA, United States
I have this fridge for over 15 years. It has served me well. No problems, but is starting to make an occasional noise. I should stop procrastinating and get it serviced.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Missing
on January 28, 2017
Posted by: RES and TLC
from KeyWest, FL
The product is beautiful but it is missing some features that my other refrigerator had:
No compartments on the freezer door, a butter dish holder.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com