Customer reviews from Serta
Serta - Sheep Retreat Medium 10 Gel Memory Foam Mattress-in-a-box - Multi
Average customer rating
4.5
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
51
4 Stars
12
3 Stars
2
2 Stars
3
1 Star
3
100%of customers recommend this product.
(
23 out of
23)
Customer Reviews for Serta - Sheep Retreat Medium 10 Gel Memory Foam Mattress-in-a-box - Multi
Customer Rating
3
Hurts my back but my partner loves it
on September 4, 2022
Posted by: Patty920
Bought this bed for the guest room. My partner mainly sleeps on it because he snores. He loves it. Sometimes I have to sleep on it and I wake up with my back aching after about 2-3 hours. I’m sad about that. I’m a back sleeper and he’s a side sleeper if that makes a difference. I’m not saying don’t buy this product, it’s just a big investment for something that you can’t try first.
Response from SertaBy Serta, September 6, 2022
Hi, Patty. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-557-3782.
Written by a customer while visiting Serta
Customer Rating
5
Incredibly comfortable and easy to transport!
on July 7, 2022
Posted by: MeganJ
from Los Angeles, CA
Gender:Female
Length of ownership:3 months
This review is for the 8” Serta® Sheer Slumber™ EZ Tote mattress. I bought two mattresses for use in a day bed with a trundle in my guest room, and my guests are all so happy with how comfortable the mattresses are! I've used Serta foam mattresses for about ten years now, and they really are the best. I've tried a few competitors over the years, and they're not as cozy, nor do they maintain their quality over time. I keep coming back to Serta. The Gel Memory Foam with the Foam Core strikes just the right balance of soft and firm; it's cozy while still supporting you in all the right places. I've never woken up with any back pain when I sleep on a Serta foam mattress. I can't say enough good things! Coupled with the price and the fact that this is shipped tightly rolled in a box (and is thus really easy to get into your house and unroll), this is a wonderful buy.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Very happy with this purchase
on April 26, 2022
Posted by: SevenJuanEight
from Slidell, La
Gender:Male
Length of ownership:1 month
Ordered on a Wednesday and received on Saturday. The unboxing process was as advertised, simple. Mattress filled in right away. I slept on it that same night. Waited about 5 hrs and all corners had filled in. The comfort is amazing. I find myself not moving the entire night. I researched these mattresses in box for a few weeks and finally settled on this one. I’m glad I did.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Better than i expected
on March 16, 2022
Posted by: Devan
from Ann Arbor, MI
Gender:Female
Length of ownership:1 month
I should have known this was going to be a great bed. It's perfect for the platform I bought for it. It rolled out and "puffed up" perfectly, I only had to shift the cover slightly. It's super comfortable and I love how it's perfect for my type of sleeper; my toddler, and sometimes me too! Glad I got this one.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Great mattress
on May 10, 2021
Posted by: AllisonSRB
from Santa Rosa beach
Gender:Female
Length of ownership:3 months
Got two sheep retreats for my sons room and have had them for a couple months now. Really love them. Me and the husband have had an iComfort for 6+ years and love it but didn’t want to spend so much on the kids room as it’ll change a lot as they grow. Extremely satisfied with quality and comfort. I have an additional pillow topper on it because I like the combo but you would t need it per se. With it, it’s a dreamy bed. 5 stars for sure. Highly recommend and about to purchase another sheep retreat in full size for another room.
I would recommend this to a friend!
Response from SertaBy Consumer Care , May 12, 2021
Hi Allison, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Serta. We look forward to serving you for many years to come!
Written by a customer while visiting Serta
Customer Rating
2
Mattresses are subjective items
on May 1, 2021
Posted by: Mcrafty1
from Maine
Gender:Male
Length of ownership:1 month
I bought this mattress on line, I bought a Serta mattress in a box two years prior for my RV, best mattress I have ever slept on. This mattress is the polar opposite of the what I thought was the same mattress I bought for my RV. Much too firm for me, nothing like the mattress I purchased for the RV from a local distributor. If I could have got this mattress back into the box, or any box for that matter, I would have shipped back immediately after the first night on it, I can't say the first night sleeping on it because I didn't sleep for a minute on it. I can't recommend this product because I don't personally care on bit for it, however that being said if firm is what you are after, this mattress will fill the bill.
Written by a customer while visiting Serta
Customer Rating
5
Peaceful sleep
on March 1, 2021
Posted by: CheleLee
from Tipp City
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Very happy with my new mattress. I am impressed with the comfort this provides. I sleep more peaceful and well rested when I wake up. I love that i never feel to hot or cold while sleeping.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5
Zzzzzzzzzzzzzzz
on February 28, 2021
Posted by: Chrisbig
from Bloomfield, In
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] My goodness! This bedding is so comfortable. It’s soft but yet still firm. I have slept so good since getting it. I was not a big nap person but now I look forward to a quick nap. As my summary says, zzzzzzz. I simply love it! And I never would have thought such comfort and quality could come rolled up in a box
I would recommend this to a friend!
Written by a customer while visiting Serta