Customer reviews from Serta
Serta - Perfect Sleeper Nestled Night 10” Medium Firm Gel Memory Foam Mattress-in-a-box - Multi
Average customer rating
4.2 out of 5
4.2
(57 Reviews)
Open Ratings Snapshot
Rating breakdown 57 reviews
5 Stars
35
4 Stars
11
3 Stars
4
2 Stars
1
1 Star
6
100%of customers recommend this product. 
(
17 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Serta - Perfect Sleeper Nestled Night 10” Medium Firm Gel Memory Foam Mattress-in-a-box - Multi
Customer Rating
5 out of 5
5
Product performs as described.
on October 1, 2021
Posted by: TOH2001
Gender:Male
Length of ownership:1 month
Mattress is very comfortable and was delivered and deployed as described in the instructions. We are very satisfied.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
So convenient
on March 6, 2022
Posted by: RebeccaS
from Marietta OH
Gender:Female
Length of ownership:3 months
This mattress is convenient to set up and cozy to sleep on. As a side and back sleeper, it has the perfect amount of support for my back. We bought this for the guest room but I sleep on it sometimes just for fun.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
1 out of 5
1
i got this matters' and it said 48 hour to lay flat well it been over that and it still not flat . i did everything it told me to do not happy
on June 20, 2022
Posted by: jeromenothappy
from wi52
Gender:Male
Length of ownership:1 week
i got this matters' and it said 48 hour to lay flat well it been over that and it still not flat . i did everything it told me to do not happy
Response from SertaBy SertaJune 21, 2022
Hi, Jerome. We're sorry to hear there is an issue with your Serta mattress. Please contact us at 1-888-557-3782 so we can get more information and assist you better. Thank you.
Written by a customer while visiting Serta
Customer Rating
1 out of 5
1
save your money
on October 4, 2022
Posted by: Lonnorman2002
from Columbus ohio
Gender:Male
Length of ownership:1 year or longer
Have mattress for 3 years now. It's completely broke down. There is a hump in the middle that my and I fight to lay on bc our sides are caved in. Doesn't hold or form anymore. Keep your money. 3yr old mattress shouldn't need replaced already! There is no pros to this mattress but I was forced to click on one below
Response from SertaBy SertaOctober 14, 2022
Hi Lon. Thank you for taking the time to leave a review. We're sorry to learn of your experience and would love to help. Please contact us at 1-888-557-3782
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
I comfort
on July 25, 2023
Posted by: Wanda B
Comfortable mattress that helps me stay cool at noght
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
New bed
on September 2, 2023
Posted by: John K
Just got it but feels good now
Written by a customer while visiting Serta
Customer Rating
4 out of 5
4
Comfortabe
on October 16, 2023
Posted by: G Lee
from Wilmington, NC
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Easy to unload. Comfortable. didn't have an odor. My first king sized mattress and I'm addicted. Only complaint was that the actual box was pretty damaged when it arrived (ie pieces of the cardboard box were missing and you could see into the box) so made me extremely nervous about if the mattress itself was damaged but I then saw that it was wrapped in thick plastic so it made me feel a little better. No issues that I've noticed since.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
Nice and comfortable mattress.
on November 5, 2023
Posted by: Carol J
Just arrived yesterday and is very comfortable. We love our new purchase
Written by a customer while visiting Serta
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