Customer reviews from Serta
Serta - Sheep Retreat Medium 10” Gel Memory Foam Mattress-in-a-box - Multi
Average customer rating
4.5 out of 5
4.5
(70 Reviews)
Open Ratings Snapshot
Rating breakdown 70 reviews
5 Stars
51
4 Stars
11
3 Stars
2
2 Stars
3
1 Star
3
100%of customers recommend this product. 
(
23 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Serta - Sheep Retreat Medium 10” Gel Memory Foam Mattress-in-a-box - Multi
Customer Rating
5 out of 5
5
Great for the size
on February 11, 2021
Posted by: Dixie1
from Coshocton Oh
Gender:Female
Length of ownership:1 month
[This review was collected as part of a promotion.] When I received this I though oh boy it’s in a box! How do you get a good mattress in a box! Well the unboxing was fun! When you open the box it starts to grow! You get it all unwrapped And leave it sit for I think 48 hours! It really turns into something amazing! It might be a smaller in thickness mattress but it is really good! It’s very comfortable and nice to sleep on! I really like it! I really like that it’s not as thick as traditional ones! Makes it so easy for cleaning under! I can’t say anything bad about this mattress
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
Zzzzzzzzzzzzzzz
on February 28, 2021
Posted by: Chrisbig
from Bloomfield, In
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] My goodness! This bedding is so comfortable. It’s soft but yet still firm. I have slept so good since getting it. I was not a big nap person but now I look forward to a quick nap. As my summary says, zzzzzzz. I simply love it! And I never would have thought such comfort and quality could come rolled up in a box
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
3 out of 5
3
Hurts my back but my partner loves it
on September 4, 2022
Posted by: Patty920
Bought this bed for the guest room. My partner mainly sleeps on it because he snores. He loves it. Sometimes I have to sleep on it and I wake up with my back aching after about 2-3 hours. I’m sad about that. I’m a back sleeper and he’s a side sleeper if that makes a difference. I’m not saying don’t buy this product, it’s just a big investment for something that you can’t try first.
Response from SertaBy SertaSeptember 6, 2022
Hi, Patty. Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-557-3782.
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
Waiting for it to expand
on July 1, 2024
Posted by: Mark B
Waiting for it to expand .
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
Very happy with this purchase
on April 26, 2022
Posted by: SevenJuanEight
from Slidell, La
Gender:Male
Length of ownership:1 month
Ordered on a Wednesday and received on Saturday. The unboxing process was as advertised, simple. Mattress filled in right away. I slept on it that same night. Waited about 5 hrs and all corners had filled in. The comfort is amazing. I find myself not moving the entire night. I researched these mattresses in box for a few weeks and finally settled on this one. I’m glad I did.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
Very comfortable.
on May 27, 2024
Posted by: Soxx
from VA
Verified Purchase:Yes
Great mattress! I use the mattress on a day bed and my husband naps on it most of the time. He loves it!
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
Peaceful sleep
on March 1, 2021
Posted by: CheleLee
from Tipp City
Gender:Female
Length of ownership:3 months
[This review was collected as part of a promotion.] Very happy with my new mattress. I am impressed with the comfort this provides. I sleep more peaceful and well rested when I wake up. I love that i never feel to hot or cold while sleeping.
I would recommend this to a friend!
Written by a customer while visiting Serta
Customer Rating
5 out of 5
5
Our first foam mattress
on June 1, 2024
Posted by: zzzzzzz
Verified Purchase:Yes
We bought the king size mattress. It is amazing. I did not think I liked foam mattresses. Boy was I wrong. Both my wife and I have been sleeping better and not waking up sore.
Written by a customer while visiting Serta
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