Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Average customer rating
3.9
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
401
4 Stars
136
3 Stars
107
2 Stars
50
1 Star
90
72%of customers recommend this product.
(
389 out of
543)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
5
Works Very Well
on August 4, 2023
Posted by: ABC123knms
from Albuquerque
Washes dishes great! So far so good. The interior is plastic but seems sturdy.
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome dishwasher
on August 2, 2023
Posted by: Fnkyscotty
from Raleigh
Love my new dishwasher, super easy to load and this thing cleans.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Worse Dishwasher Ever
on July 30, 2023
Posted by: Microwave12345
Worse dishwasher I've ever owned. Does not clean the dishes; is extremely loud, and the controls froze after two uses and we are unable to use it. Getting rid of it!!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 1, 2023
Hi,
Thanks for telling us about your dishwasher. Having your unit operate louder than expected can be disruptive and we're sorry you went through this.
If you're unable to use the controls, they may be locked. To LOCK/UNLOCK the dishwasher control, press and hold the Cycle pad, or the Dry/Dry Boost and Steam pads simultaneously for 3 seconds. The Lock Controls light will turn on to indicate the control is locked and will turn off to indicate the control is unlocked. You can find more information on page 6 of your unit's Use and Care manual. Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.227757213.1800662886.1690898755-739314193.1669131848
If this doesn't help, you'll need to schedule service by calling 1-800-432-2737 or visiting the link below:
https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your time. We'll be here should you have any questions.
-Sylvia@GEA
Thanks for telling us about your dishwasher. Having your unit operate louder than expected can be disruptive and we're sorry you went through this.
If you're unable to use the controls, they may be locked. To LOCK/UNLOCK the dishwasher control, press and hold the Cycle pad, or the Dry/Dry Boost and Steam pads simultaneously for 3 seconds. The Lock Controls light will turn on to indicate the control is locked and will turn off to indicate the control is unlocked. You can find more information on page 6 of your unit's Use and Care manual. Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.227757213.1800662886.1690898755-739314193.1669131848
If this doesn't help, you'll need to schedule service by calling 1-800-432-2737 or visiting the link below:
https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your time. We'll be here should you have any questions.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Door problem
on July 30, 2023
Posted by: Bgates74
from Syracuse, Ut
One year into using this and the spring that prevents the door to slam down broke. One year!!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 1, 2023
Good afternoon,
Thank you for taking the time to provide a review on your GE Appliances dishwasher. We are truly sorry to hear that the door spring on your dishwasher is broken after one year of use as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team so we can get this repaired for you. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to provide a review on your GE Appliances dishwasher. We are truly sorry to hear that the door spring on your dishwasher is broken after one year of use as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team so we can get this repaired for you. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple and efficient
on July 29, 2023
Posted by: CRC 2023
Very efficient and very economical. Runs smoothly and quietly
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new out the box with a bad motherboard
on July 29, 2023
Posted by: Sugarbear32
from DFW, TX
Wish I could say how the dishwasher works, however it does not even start. Tech came out to diagnose and apparently it needs a new motherboard. Brand new out of the box never used and already needs the motherboard replaced, GE you gotta do better than that, I’m not impressed
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 1, 2023
Oh no!
We're so very sorry that your brand new dishwasher isn't working due to the motherboard. This is certainly not the experience we desire for you and we want to check into this further! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
We're so very sorry that your brand new dishwasher isn't working due to the motherboard. This is certainly not the experience we desire for you and we want to check into this further! An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent
on July 29, 2023
Posted by: Pay1003
from Chino,CA
Dishwasher is working excellent and the dishes are clean
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very simple, real heat
on July 27, 2023
Posted by: Cac61
from TN
A real dishwasher! Heating element, disposal for bits of food. Very simple.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com