Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Average customer rating
3.9
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
410
4 Stars
140
3 Stars
109
2 Stars
50
1 Star
92
72%of customers recommend this product.
(
399 out of
555)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Stainless Steel
Customer Rating
3
Flimsy lower rack
on January 11, 2026
Posted by: Cromwellian
from Little River, SV
The bottom rack is flimsy. It’s constantly falling off track. It does a decent job cleaning dishes. It came with our new house. I would not have chosen it due to the lower rack,
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Response from geappliances.comBy Diego, GE_Appliances, January 14, 2026
We want to help you with your dishwasher racks sliding. We recommend making sure you are loading them properly by following the instructions on pages 11 to 15 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher I have ever used
on January 10, 2026
Posted by: Rohit R
This is the worst dishwasher I have ever used. This was installed by the builder. It was installed in many homes and no one is satisfied. It does not clean well, does not start many times.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna, GE_Appliances, January 19, 2026
We are happy to provide guidance with this dishwasher. We have provided some tips to help with the cleaning performance of your dishwasher here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If your unit is not turning on, please review the article from our website to troubleshoot at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986
If you find after troubleshooting, you still needing assistance. We encourage you to schedule service with one of our certified technicians to get this addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If your unit is not turning on, please review the article from our website to troubleshoot at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38986
If you find after troubleshooting, you still needing assistance. We encourage you to schedule service with one of our certified technicians to get this addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working as expected and taking too much time
on January 8, 2026
Posted by: Vinodh Kumar Kakarla
Not working as expected and taking too much time for one cycle even though it is in NORMAL wash.
Response from geappliances.comBy Sarah, GE_Appliances, January 13, 2026
We’d like to assist with any issue you’re having with your dishwasher, and provide information about your model. We can advise that longer cycles can be normal, and the time would depend on the cycle selected, whether you've added options like Dry Boost, etc. We have information about run time at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Long cycle times are also discussed on page 20 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
General troubleshooting tips are available starting on page 19 of the manual. If you think service is needed after reviewing those resources, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Long cycle times are also discussed on page 20 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
General troubleshooting tips are available starting on page 19 of the manual. If you think service is needed after reviewing those resources, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
interior baskets
on January 7, 2026
Posted by: Bob123dishwasher
the baskets plastic showed defects after a couple of uses. The ends and joints have hairline cracks more visible by the faint rust color.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Joyce, GE_Appliances, January 12, 2026
We appreciate your purchase and want you to be happy with your dishwasher. Please review the following troubleshooting link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552 If service is needed, please reach out to our Bodewell team by calling 1-833-426-3393 M-F 8:00-8:00 EST.
Written by a customer while visiting geappliances.com
Customer Rating
3
Basic model
on January 1, 2026
Posted by: LA MG
from Houston, Texas
[This review was collected as part of a promotion.] This is a basic dishwasher. Only two racks and one silverware basket. Odd placing of the spindles for holding the dishes. Dishes come out still wet and sometimes still dirty. It is not very noisy. The cycle time is normal. This model was included with our house, but definitely miss my last washer. Also, the smell. If you do not wash often, it reeks.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, January 5, 2026
We'd like to help you with the cleaning, drying and smell of your dishwasher. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find more information on pages 19 and 20 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
For more tips regarding the smell of your dishwasher, you can visit the following article: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
If the issue continues after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
For more tips regarding the smell of your dishwasher, you can visit the following article: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf
If the issue continues after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice size
on December 24, 2025
Posted by: Laurie86743
Nice size and I’m happy I selected this dishwasher. Works well as expected
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Feels cheap, and arrived filled with water
on December 22, 2025
Posted by: JB90
from Jacksonville, FL
For some crazy reason, the dishwasher arrived with a pool of water in the basin, and the water lines were filled, so when I was moving it/installing it, water was spilling out of the cardboard box. Also, the detergent free sample had exploded all over the manual, so it wa a little messy during the install. The quality of the machine feels very cheap. The touch pad on top feels like it will crack after a couple years.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Dianna, GE_Appliances, December 26, 2025
We will pass your feedback to our product teams about the quality and touchpad so they may review further.
We would like to help and provide some information. Every dishwasher is tested for leaking before being packed for shipment; therefore, the dishwasher will have a small amount of water in the tub when it reaches the home. If the product is tilted severely or turned upside down, this water may spill out.
We would like to help and provide some information. Every dishwasher is tested for leaking before being packed for shipment; therefore, the dishwasher will have a small amount of water in the tub when it reaches the home. If the product is tilted severely or turned upside down, this water may spill out.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for price!
on December 21, 2025
Posted by: Tina_liz
[This review was collected as part of a promotion.] Great product for the price! It’s really quiet and can hold a good Amount of dishes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com