Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Average customer rating
3.9
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
410
4 Stars
140
3 Stars
109
2 Stars
50
1 Star
92
72%of customers recommend this product.
(
399 out of
555)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
1
Poor electrical
on November 6, 2022
Posted by: Td788
from South Brunswick, Nj
Units mother board and control panel have shorted and are no longer working. 3 month old unit
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Dianna@GEA, GE_APPLIANCES, November 11, 2022
Hey there- Thank you for reaching out to us. We apologize that your units control panel stopped working after such a short amount of time! That can be frustrating. If you haven't already you will want to take advantage of your warranty and schedule service at the link provided here- https://www.geappliances.com/ge/service-and-support/service.htm.
We do hope this helps! If you have any other questions please reach out and let us know. All the best! Dianna@GEA
We do hope this helps! If you have any other questions please reach out and let us know. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Long and Loud
on October 31, 2022
Posted by: Dissatisfied in general
from Washington
This dishwasher cleans fine enough but it takes a long time and is very loud!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 1, 2022
Hello - Thank you for choosing GE Appliances for your washer needs. We're glad this dishwasher is cleaning well! However, we're sorry to hear it takes a long time and is very loud. We understand that would be quite bothersome, and we apologize for any inconvenience this has caused.
It is normal for dishwashers to run for up to two hours or more under certain conditions. Cycles times vary because of the clean sensors due to the sensor extending or decreasing cycle time and number of fills based on the soil level. You may learn more about run time here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga.
If you hear the silverware rattling against the door during a wash, tall utensils may be placed in the upper rack to avoid bumping against the inner door during the wash cycle. If you hear the dishes rattling when the spray arm rotates, ensure the dishes are properly. You can see the Loading section of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga.
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. Here are some of the normal and abnormal sounds you may hear and how to correct them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga.
We hope you find this response insightful! We're confident you will enjoy its wash performance for many years. We're always here if you need anything. Take care, Shayla@GEA
It is normal for dishwashers to run for up to two hours or more under certain conditions. Cycles times vary because of the clean sensors due to the sensor extending or decreasing cycle time and number of fills based on the soil level. You may learn more about run time here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga.
If you hear the silverware rattling against the door during a wash, tall utensils may be placed in the upper rack to avoid bumping against the inner door during the wash cycle. If you hear the dishes rattling when the spray arm rotates, ensure the dishes are properly. You can see the Loading section of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga.
There are many normal sounds you can hear from a dishwasher. Some sounds are normal, while others may be abnormal but have easy solutions. Here are some of the normal and abnormal sounds you may hear and how to correct them: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga.
We hope you find this response insightful! We're confident you will enjoy its wash performance for many years. We're always here if you need anything. Take care, Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Awesome cleaning job
on October 29, 2022
Posted by: Quality dishwasher
from DC area
I love how it cleans And dries , very quality product . My only complaint is that it is a bit small and thus gets full quickly
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Appliance
on October 27, 2022
Posted by: James Binarao
from Portsmouth, Virginia
This is such a great appliance. It surpasses my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
So far a great dishwasher!!
on October 25, 2022
Posted by: Jackie1313131313
from Virginia Beach Virginia
So far a great dishwasher! Quite. Works well! Dishes are clean and sanitized!
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple effective
on October 24, 2022
Posted by: Nurseshadow
from Columbus
Nice quiet function. Easy to use buttons. Cleans nicely
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Size is decent but theres always water inside
on October 16, 2022
Posted by: Frossine fam
from Los Angeles
The washer doesn’t do a good job drying completely so the dishwasher always has water inside.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 20, 2022
Hi there,
While we're pleased to see you're enjoying the features and appearance of your new dishwasher, we do regret to hear that this model is not doing a great job of drying your dishes.
If you'd like, please take a look at some of troubleshooting tips regarding this issue on page 20 of the Use and Care Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf. If you are still having issues getting your dishes dry after trying these tips, please reach out to our GE Consumer Service at 1-800-432-2737. You do have a one-year limited warranty on your dishwasher so please take advantage of it!
Let us know if you have additional questions. Best regards.
Kacie@GEA
While we're pleased to see you're enjoying the features and appearance of your new dishwasher, we do regret to hear that this model is not doing a great job of drying your dishes.
If you'd like, please take a look at some of troubleshooting tips regarding this issue on page 20 of the Use and Care Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf. If you are still having issues getting your dishes dry after trying these tips, please reach out to our GE Consumer Service at 1-800-432-2737. You do have a one-year limited warranty on your dishwasher so please take advantage of it!
Let us know if you have additional questions. Best regards.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not work at all
on October 15, 2022
Posted by: Clahai
from Pennsylvania
I just moved in to my house, and it came with this brand new dishwasher. I have tried to start it for the past few days and it will start but after a minute or so, it will just go off.
No, I would not recommend this to a friend.
Features
2
Performance
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 20, 2022
Hi there,
We're very sorry to hear that your dishwasher in your new house is not working. We know this must be very frustrating and disappointing. This is a great model, and this is not what we'd expect from it, so we do apologize for your inconvenience.
We want to strongly encourage you to reach out to GE Consumer Service at 1-800-432-2737. We're confident a technician will be able to get this issue resolved for you. Please let us know if we can answer any additional questions you have.
Kacie@GEA
We're very sorry to hear that your dishwasher in your new house is not working. We know this must be very frustrating and disappointing. This is a great model, and this is not what we'd expect from it, so we do apologize for your inconvenience.
We want to strongly encourage you to reach out to GE Consumer Service at 1-800-432-2737. We're confident a technician will be able to get this issue resolved for you. Please let us know if we can answer any additional questions you have.
Kacie@GEA
Written by a customer while visiting geappliances.com