Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Average customer rating
3.9
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
401
4 Stars
136
3 Stars
107
2 Stars
50
1 Star
90
72%of customers recommend this product.
(
389 out of
543)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
3
the machine sanitizes well
on March 21, 2026
Posted by: BOB 57
from Little Egg Harbor NJ
The utensil compartment should have slots inside the walls ; the entire unit should have a hook to secure it to the side. The rack needs to be more flexible for adjustments to accommodate different sized objects.
I would recommend this to a friend!
Features
2
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Jonathon, GE_Appliances, March 26, 2026
We'd like to help offer tips that can help with maximizing the space of the racks. We recommend checking through our full loading guide on pages 11 through 15 in the user manual here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. This section goes over all the adjustments, and shares details about the best placement for each type of item.
If you are noticing issues with the unit not being secure, we recommend checking to see if your unit is completely level to the ground. This is typically performed during installation. You can find instructions on page 10 in the installation instructions here: https://products-salsify.geappliances.com/image/upload/s--PcuHBDdc--/492ab846f22e21cede3855223e99daa9f4a22306.pdf
Furthermore, we will be passing your feedback about the utensil compartment over to our product team to review.
If you are noticing issues with the unit not being secure, we recommend checking to see if your unit is completely level to the ground. This is typically performed during installation. You can find instructions on page 10 in the installation instructions here: https://products-salsify.geappliances.com/image/upload/s--PcuHBDdc--/492ab846f22e21cede3855223e99daa9f4a22306.pdf
Furthermore, we will be passing your feedback about the utensil compartment over to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Plastic doesn’t seem sturdy. Door, top drawer.
on March 20, 2026
Posted by: Dogwoods
from North carolina
The door is wobbly and when I open and shut the top drawer it doesn’t connect in the back smoothly. Was installed by a professional plumber.
Features
2
Value
3
Response from geappliances.comBy Sarah, GE_Appliances, March 24, 2026
We design our appliances with durability always in mind, and we also utilize high-quality materials during the manufacturing process. We'd like to address the issues you're describing.
If the top rack isn't sliding smoothly, we recommend checking to ensure there's no residue blocking it. We have more information about what to check when racks aren't sliding smoothly at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
If you think there's any issue with the dishwasher's functioning and/or it isn't operating as designed, our Bodewell service team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service.
Your feedback regarding your experience with your dishwasher will be shared with our product team for future consideration.
If the top rack isn't sliding smoothly, we recommend checking to ensure there's no residue blocking it. We have more information about what to check when racks aren't sliding smoothly at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988.
If you think there's any issue with the dishwasher's functioning and/or it isn't operating as designed, our Bodewell service team is available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.bodewell.com/schedule-repair-service.
Your feedback regarding your experience with your dishwasher will be shared with our product team for future consideration.
Written by a customer while visiting geappliances.com
Customer Rating
3
Wish I didn't have to run the same load twice!
on March 16, 2026
Posted by: Danforth331
leaving a film on the dishes after the wash/dry cycle
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Response from geappliances.comBy Vikki, GE_Appliances, March 18, 2026
If you are getting grit or seeing spotting or filming on the dishes in your dishwasher, there are many reasons why this might occur. To remove filming from your dishes consider a vinegar rinse - https://products.geappliances.com/appliance/gea-support-search-content?contentId=38942. We'd also recommend cleaning the interior filter as described in the Owner's Manual - https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. If this issue persists, please call our GE Appliances service team - Bodewell at 1-833-426-3393 to schedule an appointment to have your dishwasher evaluated and repaired as needed.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on March 12, 2026
Posted by: Bill8937
We are very disappointed in this machine, we bought it just using pictures since one wasn’t available in the store. It is very “flimsy “ is the only word I can think of to describe it. The lower rack won’t stay in place and just flops all around. Because our sink is on an angle to the dishwasher there were only three machines that would fit is the reason we went with this brand.
Response from geappliances.comBy Adrian, GE_Appliances, March 12, 2026
We are sorry to hear of your disappointment with this dishwasher. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Large capacity
on March 6, 2026
Posted by: Mikeups
We've only used it 3 times so far, but each time the dishes weren't dry completely. We had to towel dry before putting them away
Response from geappliances.comBy Sarah, GE_Appliances, March 9, 2026
We're glad to hear you're happy with the capacity, and we'd like to assist with the issue you've had with the dishes not drying completely.
We recommend making sure the water temperature is at least 120°F, using a rinse agent, and selecting Dry Boost. More information about what to check for an issue with drying is available on page 20 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.
If you aren't able to solve the issue with troubleshooting, our Bodewell service team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.
We recommend making sure the water temperature is at least 120°F, using a rinse agent, and selecting Dry Boost. More information about what to check for an issue with drying is available on page 20 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf.
If you aren't able to solve the issue with troubleshooting, our Bodewell service team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
3
Cheaply made
on March 3, 2026
Posted by: Tevia5
Very noisy. It’s very light so the door feels like it’s not a good quality plus the racks are also very light and cheap.
Response from geappliances.comBy Adrian, GE_Appliances, March 4, 2026
Your feedback is extremely important to us. We will pass these comments regarding the door and racks along to our product team to review. We have provided some normal operating sounds for this dishwasher here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18157 .
Written by a customer while visiting geappliances.com
Customer Rating
5
Cleans Great
on February 21, 2026
Posted by: WSJ1966
from Marianna Florida
I love this dishwasher!! It cleans extremely well and dries very well too. It’s well worth the money!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Leaked
on February 21, 2026
Posted by: RPar
Dishwasher leaked after installation because of a loose clamp on the discharge pump. This is unsatisfactory and a symptom of poor workmanship and quality control when products are assembled. Would have returned it but it was already installed. Very disappointed in the purchase.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah, GE_Appliances, February 24, 2026
We're sorry to hear you had an issue with leaking because of a loose clamp. If you'd like to reach out to our Bodewell service team, they are available at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service.
We’d like to look into your situation further, and after reviewing our system we see you've recently emailed about this matter. We'll be communicating with you further over email, and we look forward to hearing back from you so we can assist.
We’d like to look into your situation further, and after reviewing our system we see you've recently emailed about this matter. We'll be communicating with you further over email, and we look forward to hearing back from you so we can assist.
Written by a customer while visiting geappliances.com