Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Average customer rating
3.9
(801 Reviews)
Rating breakdown 801 reviews
5 Stars
410
4 Stars
140
3 Stars
109
2 Stars
50
1 Star
92
72%of customers recommend this product.
(
399 out of
555)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
3
Good product
on June 14, 2023
Posted by: Sgbb
from Nashville, TN
Washes well, but I wish it dried faster and better. The prongs on the bottom layer are arranged odd so it makes spacing dishes difficult. Also wish there were spaces for small utensils on the top layer that flipped down (spatula, etc)
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 14, 2023
Greetings! Thank you for your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to drying and the design of the racks. We know how important it is for a new dishwasher to dry your dishes properly. We will be sure to send this feedback to our product design teams, so they can make the necessary improvements on future models. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your beautiful new dishwasher for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on June 12, 2023
Posted by: Dishwasher1100
from Summerville, SC
Very good product would highly recommend I have always liked this brand
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on June 10, 2023
Posted by: GE dishjunk
Plastic interior leaks and door doesn't stay shut during cycle
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 12, 2023
Hello,
We're sorry to hear about the issues you have experienced with your dishwasher.
If the dishwasher door will not latch on a new installation, there are a few things to check to remedy the situation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527#:~:text=a%20few%20uses.-,If%20the%20dishwasher%20door%20will%20not%20latch%20on%20a%20new,fall%20through%20the%20lower%20rack.
If your dishwasher is leaking from under or around the door, you can check the following things in an attempt to fix this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Kind regards,
Charlie@GEA
We're sorry to hear about the issues you have experienced with your dishwasher.
If the dishwasher door will not latch on a new installation, there are a few things to check to remedy the situation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527#:~:text=a%20few%20uses.-,If%20the%20dishwasher%20door%20will%20not%20latch%20on%20a%20new,fall%20through%20the%20lower%20rack.
If your dishwasher is leaking from under or around the door, you can check the following things in an attempt to fix this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Kind regards,
Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy
on June 3, 2023
Posted by: Zzss
from Loxatachee, Florida
If you start the machine on an hour cycle, mind that I thoroughly rinse first each item, they remain wet and with streaks regardless you use Finish for shine or not. If you select Boost mode it will take hours for it to finish. It is a very noisy machine and after less than two weeks of utilizing it in a brand new construction the door is falling off, the spring seems to have failed. Each time you open it, you need to hold it until it goes all the way down unless you want it to slam down. Very very disappointed that such a poor craftsmanship of modern days is not even comparable with a 20 year old machine of similar caliber.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 6, 2023
Hello,
We’re so sorry to hear that you’ve found your new dishwasher to be lacking. We understand that dirty dishes are a chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that you’ve found your new dishwasher to be lacking. We understand that dirty dishes are a chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Mediocre at best
on June 3, 2023
Posted by: Attila Z
from Florida
It’s noisy, door vibrations are very loud. Short wash cycle is accompanied by stain on glass.
Door spring broke after 4th use.
Door spring broke after 4th use.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 6, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. Dirty dishes can be a constant chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. Dirty dishes can be a constant chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Serves the purpose
on June 2, 2023
Posted by: Sai krish
from Texas
Overall the product is good serves the purpose and value for money worth buying
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use. Helpful . Less tiring
on May 31, 2023
Posted by: Elore319
from Illinois
It is such a helpful product when it comes to handling three little kids while the washer is running instead of standing for hours washing so many dishes. Very easy to use .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
entry level in new home
on May 27, 2023
Posted by: Is washer
from Las Vegas
GE has a great deal with home builders i’m certain. home builders probably get some fees for passing on the manufacturer to your new home and you wind up paying 1200 for a washer than is worth 300, think about that. the his washer is loud inefficient and you have no place to put your dishes pots and pans. it’s ridiculous in space wifi own y. it uses a lot of water and at least so far the dishes come out ok.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 30, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are so sorry that this dishwasher did not live up to your expectations.
There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher.
We appreciate you choosing GE Appliances for your home, and we will be sending this feedback to our product design teams for necessary improvements. - Adrian@GEA
There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher.
We appreciate you choosing GE Appliances for your home, and we will be sending this feedback to our product design teams for necessary improvements. - Adrian@GEA
Written by a customer while visiting geappliances.com