Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
1
Complicating to use
on August 14, 2023
Posted by: James dishwasher
I can’t get it to do a full cycle it turns on for like 15 mins then just turns off I’ve tried everything. I looked at the manual and just can’t get it to work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 16, 2023
Hello - We're glad you connected to share what has been going on. We're really sorry to hear about not being able to get a full cycle. That is not something we expect to happen at all.
For the best assistance towards this we recommend getting one of our approved technicians out to check everything. We're confident that they will be able to find any issues and get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
The machine easily fulfills the basic function of doing an excellent job washing the dishes sparkling clean, and gives plenty of options from a simple rinse to steam sanitizing to doing a normal everyday wash to fast one hour wash of a lightly soiled dishes. It's all up to the user to decide. The controls and program of operation are uncomplicated and easy to learn and use. For everyday use, the dishwasher remembers your last setting, so after loading the machine, all you have to do is press two pads and close the door to start it. Actual wash cycle is whisper quiet like a gentle rain, making it quite a pleasure to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 18, 2023
Hi,
It's a pleasure having you in the GE Appliance family! We're glad you're enjoying both, the easy operation and cleaning performance of this dishwasher. Thanks for leaving a review and have a great day!
Been waiting two weeks for a repair of this brand new dishwasher
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances, August 14, 2023
Hello - Thank you kindly for taking out some time to connect and share your experience. We're sorry to see that your dishwasher is needing to be repaired. That is not the experience we want for anyone.
We're glad that you got in touch and scheduled repair from our technicians. This is something we are going to check in and see if we can expedite. We appreciate the patience you've shown so far. Also, you can always check for earlier dates directly online at this link, and entering in your confirmation number. Here is the link: (https://www.geappliances.com/ge/service-and-support/service.htm).
We hope you have a great rest of the week. - Jonathon@GEA
So far we love the dishwasher, it does its job. My only complaint is the top rotating wand doesn’t stay in place when you pull the top drawer out, you have to be extremely gentle with it. It’s not a problem, just an annoyance.