The dishwasher failed in 3 days. Ran 3 or 4 loads and it broke. Full of water and will not drain.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 20, 2024
Hello- We apologize that your new dishwasher has stopped working. This is not the ownership experience we want for you. We recommend using your warranty and scheduling a service technician to properly diagnose the problem. . You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. We are confident that our service team will be able to resolve this for you.-Krystal@GEAppliances
I've used the dishwasher once and then it stopped working. Had a repair person come out because the locking mechanism wouldn't allow the door to close. That got fixed on site. But now the control panel doesn't work. The dishwasher wouldn't turn on and the repair person left and said they would be back since it is under warranty. I have not heard back. I had always liked GE products, but the quality is just not what it used to be. I feel like I wasted my money on this dishwasher.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 19, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your dishwasher stopped working.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. -Charlie@GEAppliances
Appliance worked great for 3.5 years and then stopped. In my opinion, that’s not very long for an appliance.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 17, 2024
Hello,
We are so sorry to hear that your dishwasher stopped working. We understand how important it is that a unit has great longevity and that this unit has not lasted as long as you expected.
If the dishwasher does not start we recommend referring to the troubleshooting steps at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17396
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that there will be an opportunity in the future to regain your trust. -Charlie@GEAppliances
Works well, need to improve drying function so that dishes are dry when cycle is complete. Had a competitor's dishwasher that would automatically pop the door open to help with ventilation and drying.