Insulation on the dishwasher is poor. The unit looses a lot of heat through the top and heats the counter top above it. Also very difficult to keep the insulation in place when sliding the unit into the opening. Impossible to get at the back leveling feet once the unit is in its spot.
Response from geappliances.comBy Adrian, GE_Appliances, March 21, 2024
We are so sorry to hear of your experience with the insulation of this dishwasher, and we are happy to help. We recommend scheduling service with one of our certified technicians to ensure that the insulation is properly installed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will also be sure to pass these comments along to our product team to review.
Dishes never come out dry even with the highest drying setting on and drying liquid.
Response from geappliances.comBy Devin, GE_Appliances, March 19, 2024
We want to assist with your dishes not coming out dry once the cycle is complete. Your particular model has an option called "Dry Boost", which is is an innovative new drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to three times better drying compared to a Heated Dry option. We recommend selecting this option to ensure your dishes are dry.
We also recommend reviewing helpful tips to enhance the drying performance on our website at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.110349314.680372529.1710773575-1342374613.1688136512
If you continue to experience issues with drying, we recommend contacting our service department for further assistance at 1-800-432-2737.