Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Average customer rating
4
(612 Reviews)
Rating breakdown 612 reviews
5 Stars
328
4 Stars
108
3 Stars
81
2 Stars
34
1 Star
61
74%of customers recommend this product.
(
318 out of
432)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
3
OK but would not buy one
on January 26, 2024
Posted by: Bob1234444
Even on max boost, doesn't dry nearly as well as previous year models. It is very quiet though, which is nice. We were given this dishwasher, but due to the drying issue would not buy one ourselves. GE repair came out said it's working the way it's supposed to, it's not just a cheaper model.
Response from geappliances.comBy Adrian, GE_Appliances, January 30, 2024
Hello there! Thank you for your review. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the unit's drying power. This is definitely not the consumer experience that we want or strive for, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product GDT535PSRSS
on January 27, 2024
Posted by: Shofar
from Crandall, TX
Awesome product what you is what you get short cycles and economical.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It's a dishwasher
on January 30, 2024
Posted by: rso1962
from san diego, ca
ok not to loud, it does seem to get the plastic containers dry, doesn't leave spots
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 1, 2024
Hello-Thank you for sharing with us. We are glad to see that this dishwasher is working well for you. It is wonderful to have you join the GE Appliances family. Our hope is that as you continue to use your dishwasher it will exceed your expectations. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
1 month old and parts falling off
on January 30, 2024
Posted by: disappointed 123456789
Nice look but very cheaply made - snap on dishrack wheels routinely fall off. Door gasket falls off. Very disappointed.
Brand new :(
Response from geappliances.comBy Charlie, GE_Appliances, February 6, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the dishwasher and we're happy to help.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
If the dishwasher gasket keeps falling we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37397
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the dishwasher and we're happy to help.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
If the dishwasher gasket keeps falling we recommend referring to the troubleshooting steps at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=37397
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT APPLIANCE
on January 31, 2024
Posted by: LIS2024
from hANOVER
THE DISHWASHER IS WORKING GREAT ! NICE FEATURES FOR THE PRICE...
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looking
on February 1, 2024
Posted by: Rondall58
from Indiana
Good locking appliance and is easy to operate. Does a good job on the dishes.
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy
on February 3, 2024
Posted by: Sadie king
Dishwasher was poorly made and leaked all on my floors and ruined them. Now we have to get them replaced.
Response from geappliances.comBy Charlie, GE_Appliances, February 9, 2024
We're sorry to hear that your dishwasher leaked and ruined the floor. We want to ensure you get the assistance you need, and an agent will be reaching out to you by email.
Written by a customer while visiting geappliances.com
Customer Rating
3
Could be better
on February 5, 2024
Posted by: CJorstad
from Lebanon, TN
It runs pretty loud & takes way too long. In addition, dishes do not come out super clean or dry.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Joyce, GE_Appliances, February 9, 2024
We can understand how upsetting it can be when a new appliance doesn't meet your expectations. The number one reason the dishes aren't cleaning or drying well is due to the water temperature. We recommend turning your hot water on first so the initial fill will be hot. Please be sure to use rinse agent and press the Dry Boost option. Please review the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_gl=1*1a197oq*_ga*MTYzOTkxMTY1Mi4xNzA3MTU1NDA1*_ga_1JLE3BZ79Y*MTcwNzUxNjg3OC4xNi4xLjE3MDc1MTY5NTcuMC4wLjA.&_ga=2.227254175.343308488.1707155406-1639911652.1707155405
In regard to the long cycle time, the U.S. Department of Energy, the EPA Energy Star program, and consumer demand has driven dishwasher manufacturers to make dishwashers much more energy and water efficient over the last several years. But there are always tradeoffs to using less energy and water. Longer wash cycles will actually lower the energy consumption. It’s a little counter-intuitive, most people experiencing a long cycle will imagine the power meter spinning out of control. However, the truth is that it’s much more efficient to take less water from the water heater and run the dishwasher longer. The bottom line is that the price of high efficiency is longer wash cycles.
In regard to the long cycle time, the U.S. Department of Energy, the EPA Energy Star program, and consumer demand has driven dishwasher manufacturers to make dishwashers much more energy and water efficient over the last several years. But there are always tradeoffs to using less energy and water. Longer wash cycles will actually lower the energy consumption. It’s a little counter-intuitive, most people experiencing a long cycle will imagine the power meter spinning out of control. However, the truth is that it’s much more efficient to take less water from the water heater and run the dishwasher longer. The bottom line is that the price of high efficiency is longer wash cycles.
Written by a customer while visiting geappliances.com