Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
5
Great machine
on July 28, 2026
Posted by: AK319
[This review was collected as part of a promotion.] This is a great machine that does all the hard work at the end of the day. Load your stuff, press a button, walk away. Simple.
I'd give it zero stars if I could. GE should be embarrassed by this product.
I got this product back in March. The racks aren't designed for dishes to face the correct direction and everything ends up flipped over and full of water. The top rack (not the third) falls off the rails all the time. I've never hated an appliance so much. I won't give it to someone I hated.
Do not buy
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, July 29, 2026
We would like to assist you with this dishwasher. The loading of this appliance has a direct effect on the wash performance. We recommend viewing the loading instructions for this model starting on page 11 of the Owner's Manual here: https://images.salsify.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
The dishes are always wet after the washer completes its cycle. The layout of the racks for placing your dishes and cups is not efficient. The silverware holder is just a basket without individual slots, which leads to the items being clumped together. Unfortunately, this appliance was part of a package deal for a new home. We will be replacing it soon.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Vikki, GE_Appliances, July 7, 2026
Hot water is essential for proper wash and dry performance. The water coming into the dishwasher needs to be a minimum of 120°F and no greater than 150°F. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a candy or meat thermometer. If the incoming water temperature is less than 120°F, adjust the temperature of your water heater accordingly. We recommend using the Wash Heat Boost option on every cycle. This will further heat the water in the dishwasher which will not only improve the wash performance but the dry performance as well. It will aid in the evaporation of the water from the dishes when the cycle is complete.
The bottom tray keeps getting stuck when you push it in or pull it out of the interior part of the washer. It is like the wheels are not wide enough to keep it on his track. Feels a lot cheaper than a normal dishwasher.
Response from geappliances.comBy Vikki, GE_Appliances, July 7, 2026
We encourage you to make an appointment with one of our Bodewell technicians, please call 1-833-4BODEWELL or visit this site: https://www.bodewell.com/schedule-repair-service to do so.
The dishwasher is part of a new build house but has been broke and in need of repair since closing on 8 June 2026. Will be able to rate once it is fixed.
Response from geappliances.comBy Dianna, GE_Appliances, June 29, 2026
We would like to assist. A member of our team will be reaching out to you via email for more information. Please respond back at your earliest convenience.
This dishwasher is horrible. The bottom rack doesn’t stay on th tracks whether it’s empty or full. I’ve moved into a newly constructed townhouse last month and I want the builder to remove it and replace it with a better brand/modelv
Response from geappliances.comBy Don, GE_Appliances, June 25, 2026
We'd like to look into this further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.