Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
1
very disappointed
on January 23, 2025
Posted by: JC48312
Water in dishwasher when it was unpacked, worked twice fine then failed to complete cycle.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 28, 2025
Dishwashers are tested at the factory before they are shipped. If your new Dishwasher has some water inside the tub or if there is water dripping from the drain hose, this is normal. This is residual water that did not clear the appliance during the testing process at the factory.
In regards to your dishwasher not completing cycles, that is something we'd like to assist with. We recommend trying an electronic reset, which can be done by removing the power cord for 2-3 minutes, then plugging it back in. If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
This washer does wash dishes and dries them if you use a rinse aid. However, you still have to leave the door open to let the dishes and the inside dry. My biggest complaint is that it's not inclusive of the deaf/HOH community. I cannot tell if it is washing, drying, or done because you can only see one light, and it's either flashing, on, or off. I cannot tell the status, and most of the time, the washer isn't on when I think it is. There needs to be some type of display.. This came with my house and I cannot afford to get a new one.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, January 22, 2025
We have provided some tips at the link below to help with poor drying in your dishwasher. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the inclusivity of the unit along to our product team to review. If any additional assistance is ever needed, we're always here to help. Happy cleaning!
Cheap!! Built a home with this installed and have had nothing but trouble from the get go. Wheels breaking and falling off constantly, brackets holding racks breaking, terribly made! Now less than 2 years and stopped working. All my appliances in my home are GE, which is unfortunate! GE oven went out just after warranty expired. Gradually replacing my GE appliances with another brand!
Response from geappliances.comBy Tierra, GE_Appliances, January 16, 2025
Let us aid you with your dishwasher. Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Operation buttons are inside and after 3 days power stopped coming
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Vikki, GE_Appliances, January 15, 2025
We appreciate you reaching out and see that you did have our highly-trained service team out to evaluate your dishwasher. We're confident they were able to remedy the issue you were having. We're here if you have any questions or concerns.