Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Average customer rating
4
(622 Reviews)
Rating breakdown 622 reviews
5 Stars
333
4 Stars
110
3 Stars
81
2 Stars
36
1 Star
62
73%of customers recommend this product.
(
324 out of
441)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
1
Dented Door
on May 18, 2023
Posted by: Karoley
from Myrtle Beach, SC
Ordered Feb 25 2023. The first arrived in April and was badly dented on the door and did not come off the delivery truck. Waited again and the second one arrived in May and was brought into my hone and was dented on bottom, right side. I am now waiting on a replacement door. This has held up my full kitchen renovation and I am NOT HAPPY.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 19, 2023
Good morning,
Thank you for taking the time to leave a review on your GE dishwasher. We are so sorry to hear that your door arrived dented. This is certainly not the quality that we expect, and we truly apologize for any frustration this has caused.
We hope that you will not have any trouble with your new door, and that you will enjoy this dishwasher and its cleaning capabilities for many years to come.
Thank you for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE dishwasher. We are so sorry to hear that your door arrived dented. This is certainly not the quality that we expect, and we truly apologize for any frustration this has caused.
We hope that you will not have any trouble with your new door, and that you will enjoy this dishwasher and its cleaning capabilities for many years to come.
Thank you for your review, and for trusting GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use. Helpful . Less tiring
on May 31, 2023
Posted by: Elore319
from Illinois
It is such a helpful product when it comes to handling three little kids while the washer is running instead of standing for hours washing so many dishes. Very easy to use .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Serves the purpose
on June 2, 2023
Posted by: Sai krish
from Texas
Overall the product is good serves the purpose and value for money worth buying
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Mediocre at best
on June 3, 2023
Posted by: Attila Z
from Florida
It’s noisy, door vibrations are very loud. Short wash cycle is accompanied by stain on glass.
Door spring broke after 4th use.
Door spring broke after 4th use.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 6, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. Dirty dishes can be a constant chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. Dirty dishes can be a constant chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy
on June 3, 2023
Posted by: Zzss
from Loxatachee, Florida
If you start the machine on an hour cycle, mind that I thoroughly rinse first each item, they remain wet and with streaks regardless you use Finish for shine or not. If you select Boost mode it will take hours for it to finish. It is a very noisy machine and after less than two weeks of utilizing it in a brand new construction the door is falling off, the spring seems to have failed. Each time you open it, you need to hold it until it goes all the way down unless you want it to slam down. Very very disappointed that such a poor craftsmanship of modern days is not even comparable with a 20 year old machine of similar caliber.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 6, 2023
Hello,
We’re so sorry to hear that you’ve found your new dishwasher to be lacking. We understand that dirty dishes are a chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
We’re so sorry to hear that you’ve found your new dishwasher to be lacking. We understand that dirty dishes are a chore, and having a loud dishwasher that doesn’t clean as well as you expect can make things worse. Dishwashers can make a variety of noises during operation, and we recommend taking a look at the article below for descriptions of some of the sounds you may hear.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We also suggest taking a look at the following page for tips on improving wash performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Because your door spring broke, we encourage you to take advantage of your warranty by having this issue repaired by a certified GE technician. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on June 10, 2023
Posted by: GE dishjunk
Plastic interior leaks and door doesn't stay shut during cycle
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 12, 2023
Hello,
We're sorry to hear about the issues you have experienced with your dishwasher.
If the dishwasher door will not latch on a new installation, there are a few things to check to remedy the situation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527#:~:text=a%20few%20uses.-,If%20the%20dishwasher%20door%20will%20not%20latch%20on%20a%20new,fall%20through%20the%20lower%20rack.
If your dishwasher is leaking from under or around the door, you can check the following things in an attempt to fix this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Kind regards,
Charlie@GEA
We're sorry to hear about the issues you have experienced with your dishwasher.
If the dishwasher door will not latch on a new installation, there are a few things to check to remedy the situation:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17527#:~:text=a%20few%20uses.-,If%20the%20dishwasher%20door%20will%20not%20latch%20on%20a%20new,fall%20through%20the%20lower%20rack.
If your dishwasher is leaking from under or around the door, you can check the following things in an attempt to fix this:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Kind regards,
Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on June 12, 2023
Posted by: Dishwasher1100
from Summerville, SC
Very good product would highly recommend I have always liked this brand
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Good product
on June 14, 2023
Posted by: Sgbb
from Nashville, TN
Washes well, but I wish it dried faster and better. The prongs on the bottom layer are arranged odd so it makes spacing dishes difficult. Also wish there were spaces for small utensils on the top layer that flipped down (spatula, etc)
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 14, 2023
Greetings! Thank you for your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to drying and the design of the racks. We know how important it is for a new dishwasher to dry your dishes properly. We will be sure to send this feedback to our product design teams, so they can make the necessary improvements on future models. We appreciate you choosing GE Appliances for your home, and we hope you enjoy your beautiful new dishwasher for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com