Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Average customer rating
4
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
328
4 Stars
107
3 Stars
81
2 Stars
34
1 Star
60
74%of customers recommend this product.
(
317 out of
431)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
5
Great Features
on July 6, 2022
Posted by: Ahd1
from North East Maryland
Love the Sanitize feature and how quit the appliance is.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointed
on August 4, 2022
Posted by: DIshwasherCLT
from Charlotte, NC
This was a builder install. It is disappointing that this dishwasher looks so cheap - the plastic tub does not seem like a good quality. There are nominal cycles. The cycles seem to take long and therefore are not very energy efficient. My newly installed dishwasher is missing a part and therefore the top rack falls. A technician came over 2 weeks ago and I still haven’t received the part. Guess he forgot to send it. Overall, disappointed in this dishwasher.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 10, 2022
Hello, we appreciate your review. We are sorry your dishwasher does not exceed your expectations, and you are still waiting for a missing part. We understand how burdensome this may be for you. One of our agents will be reaching out to you via email to investigate this issue further. Please keep an eye out on that email and respond at your earliest convenience. We look forward to finding a solution with you so you can enjoy your dishwasher. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Feels cheap
on August 7, 2022
Posted by: Jenvhod
I will probably not be buying Ge products anymore after this one First dishwasher has a faulty part and flooded my kitchen I had to put a claim in. Then I purchased this cheaper version and it just feels super light weight and not sturdy. I doubt it will last me a year.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 12, 2022
Hello - We appreciate you taking the time to write a review. We're saddened to hear the first dishwasher created a flood in your kitchen and that you are not fond of the quality of this newer model. We can understand your doubts, especially when your first experience wasn't the best.
Please know we strive to provide the best quality possible for our appliances. We are confident you will enjoy this dishwasher for many years.
For peace of mind, we have a limited one-year warranty as well as offering extended warranties. You may learn more about our extended warranties here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18056&_ga=2.45994276.1292373755.1659966156-1066202793.1647273406.
We're always here if you have any questions or concerns. We hope you have a great day! -Shayla@GEA
Please know we strive to provide the best quality possible for our appliances. We are confident you will enjoy this dishwasher for many years.
For peace of mind, we have a limited one-year warranty as well as offering extended warranties. You may learn more about our extended warranties here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18056&_ga=2.45994276.1292373755.1659966156-1066202793.1647273406.
We're always here if you have any questions or concerns. We hope you have a great day! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Does not dry the dishes!
on September 12, 2022
Posted by: CHERYLTEE
from TEXAS
This dishwasher came with the home, not a lot of cycles to choose from which is fine by me. The dishwasher is quiet, but does not dry my dishes. The all come out wet. Not just a few wet dishes, all of them are soaking wet.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 16, 2022
Hi there,
Thanks for taking the time to write about your dishwasher. Sorry to hear about your dishes not drying well. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.212443604.1127555770.1663240271-921338026.1663240271
If you have other questions/concerns, we're always happy to help!
Best wishes,
Michael@GEA
Thanks for taking the time to write about your dishwasher. Sorry to hear about your dishes not drying well. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.212443604.1127555770.1663240271-921338026.1663240271
If you have other questions/concerns, we're always happy to help!
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Arasi
on January 2, 2023
Posted by: Arasi
from Anderson SC
We like the product as it’s woke with less noise and auto focus
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Bottom arm broke off in less then a year
on February 21, 2023
Posted by: My dishwasher has a bobo
from Menifee ca
Bottom arm made from plastic broke off in less then a year of purchase
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, February 24, 2023
Hello,
We’re so sorry to hear that your dishwasher had one of the arms break off unexpectedly; we know it’s incredibly frustrating when any appliance gives you trouble, but it’s even worse when it’s so new, and this is not something we want or expect when it comes to our products. We do see that you have an appointment scheduled with one of our technicians and we’re confident that they will be able to get this resolved for you. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything else you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that your dishwasher had one of the arms break off unexpectedly; we know it’s incredibly frustrating when any appliance gives you trouble, but it’s even worse when it’s so new, and this is not something we want or expect when it comes to our products. We do see that you have an appointment scheduled with one of our technicians and we’re confident that they will be able to get this resolved for you. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything else you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Excellent cleaning / poor drying
on March 3, 2023
Posted by: Zoots
from New Jersey
1. Everything comes out really clean.
2. Air drying of top rack glasses, cups & mugs impossible. Significant puddles remain on top of these items. The top rack does not pitch these items so that most of the trapped water can run off. The rack is designed so that everything is poorly pitched, remains almost vertical, thus preventing run off. I've tried every possible position to no avail. Very poor design.
2. Air drying of top rack glasses, cups & mugs impossible. Significant puddles remain on top of these items. The top rack does not pitch these items so that most of the trapped water can run off. The rack is designed so that everything is poorly pitched, remains almost vertical, thus preventing run off. I've tried every possible position to no avail. Very poor design.
No, I would not recommend this to a friend.
Features
4
Performance
1
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 8, 2023
Greetings! Thank you for providing us with your valuable feedback. We are happy to hear that your dishwasher is washing well. However, we apologize about the drying issue. We know how frustrating this must be. We have provided some tips to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.31479294.1773883558.1678113220-1839927829.1677869403
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.31479294.1773883558.1678113220-1839927829.1677869403
We appreciate you choosing GE Appliances for your home, and we hope you enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good space good cleaning
on March 3, 2023
Posted by: Lorrie D
from New jersey
The dishwasher works well and has plenty of room inside
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Written by a customer while visiting geappliances.com