Customer reviews from geappliances.com
GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Average customer rating
4
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
328
4 Stars
107
3 Stars
81
2 Stars
34
1 Star
60
74%of customers recommend this product.
(
317 out of
431)
Customer Reviews for GE - 25" Top Control Built In Plastic Tub Dishwasher with Dry Boost and 55 dBA - Black
Customer Rating
4
Cleans
on September 14, 2022
Posted by: Bochelli
from California
This dishwasher washes and drys dishes and pots very good. I would have liked adjustable racks like my previous Maytag dishwasher. It’s quiet.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use
on September 15, 2022
Posted by: Bsoto32
from Hampshire, Il
User friendly. Cleans very nicely. Would recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor interior design
on September 16, 2022
Posted by: Shin Jung
from Memphis, TN
It washes dishes. Top racks are uneven in height, so glasses and bowls fall over. Prongs on back bottom rack are too wide for small plates. Silverware basket has very few dividers, so silverware either isn’t clean or gets scratched from jostling against other pieces. Fingerprints show readily on exterior. Disappointing
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 27, 2022
Hey there, we appreciate your honest feedback on your new dishwasher. It is very disappointing to have a new appliance that you're not completely satisfied with. We are truly sorry for the inconvenience you've experienced.
We were able to locate some troubleshooting tips regarding your silverware on page 19 of the use and care manual. We encourage you to look at those here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf.
We hope this helps! Kindly let us know if we can answer any additional questions you have.
Kacie@GEA
We were able to locate some troubleshooting tips regarding your silverware on page 19 of the use and care manual. We encourage you to look at those here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf.
We hope this helps! Kindly let us know if we can answer any additional questions you have.
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Value
on September 18, 2022
Posted by: JCD67
from West Harrison IN
Dishwasher is aesthetically pleasing. It seems to do a great job of cleaning the dishes. Very easy to use. While I did not install it, it seem to be fairly easy for the technicians. I wish it was just a little bit quieter, but great dishwasher for the price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Quiet and cleans well
on September 23, 2022
Posted by: GSTO
from Prescott, AZ
I like how quiet the dishwasher is, and it does a great job at cleaning. The lack of features is what I don't like. The silverware basket is just a big basket. There is no ability to keep each item separated. There is nothing to hold down lightweight plastic items. Perhaps the simplest and lowest cost features (plastic parts) that anyone would want were left off this product.
I would recommend this to a friend!
Features
2
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent product
on September 25, 2022
Posted by: Rafatcb
from Kissimmee, FL
I love the features and it’s easy to use it, I would recommend to my friends.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Noisy
on September 25, 2022
Posted by: Stv62
from Ohio
The dishwasher was installed by the builder. Seems to do a good job, but is much noisier than I would expect a new appliance to be.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
3
It always has to be reset and restart it not worth
on September 28, 2022
Posted by: The boob
from Shalfont, Pennsylvania
Disappointed we already had to have somebody come and check and we always have to restart it reboot it we should get a new one the company she give us a free one where
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Pablo@GEA, GE Appliances, October 4, 2022
Hello - we're very sorry to hear that the dishwasher hasn't worked as expected. We know that constantly restarting the dishwasher isn't ideal, and we completely understand your frustration.
We noticed that one of our qualified technicians indeed visited your home a couple weeks ago, and we're confident that they provided the best assistance and resolution for this concern. If another service appointment is needed, you can schedule it by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Your warranty on page 23 of the owner's manual will be your best source of information for any replacement (if available for this unit). You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
Please reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
We noticed that one of our qualified technicians indeed visited your home a couple weeks ago, and we're confident that they provided the best assistance and resolution for this concern. If another service appointment is needed, you can schedule it by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Your warranty on page 23 of the owner's manual will be your best source of information for any replacement (if available for this unit). You can find a copy of the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
Please reach out to us on social media if we can assist you further.
Take care.
Pablo@GEA
Response from geappliances.comBy Tierra@GEA, GEA, October 4, 2022
Hi there,
We're sorry that you're disappointed and we certainly understand how this could be frustrating for you. Thank you for the feedback and we will definitely check into this model.
Thank you for sharing your experience. Have a great day. -Tierra@GEA
We're sorry that you're disappointed and we certainly understand how this could be frustrating for you. Thank you for the feedback and we will definitely check into this model.
Thank you for sharing your experience. Have a great day. -Tierra@GEA
Written by a customer while visiting geappliances.com