Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Slate
Average customer rating
4
(947 Reviews)
Rating breakdown 947 reviews
5 Stars
485
4 Stars
212
3 Stars
102
2 Stars
65
1 Star
83
75%of customers recommend this product.
(
559 out of
742)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Slate
Customer Rating
1
Endless Errors
on October 10, 2025
Posted by: Endless Errors
from Des Moines, Iowa
[This review was collected as part of a promotion.] 14 months in the unit started outputting the Failure to Drain error. Pressure sensor cleaned, and issue persisted. Swapped pressure sensor, same issue. Swapped drain hose, same issue. Swapped drain pump and issue went away. One week later the H20 error occurred. Swapped back to original pressure sensor and it worked for one cycle. Everything works properly, but we can't get the unit to complete a cycle. We are now going to swap the main board and see what happens.
Features
4
Performance
4
Quality
1
Value
4
Response from geappliances.comBy Jonathon, GE_Appliances, October 13, 2025
We'd like to help out with your dishwasher not completing cycles. We recommend scheduling one of our Bodewell technicians to come out for diagnostics. We're confident that they can help get this resolved. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Would not recommend
on December 7, 2025
Posted by: Wm2021
from Hammond NY
When it worked the cycles are very long but it stopped working a year ago and service man could not repair it. Multiple error codes primarily FTD
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, December 11, 2025
Dishwashers today may take longer on their wash cycles, but they are more efficient than previous models. Cycle times can also vary depending on the features and the cycle selected. We want to get more information from you and will be reaching out via email soon.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing and not well made.
on June 19, 2023
Posted by: Onthehill
from Central Virginia
The dishwasher is small. The shelves are not very stable, and always feel like they're about to fall out. Unfortunately, it also does not clean very well; at least 1-2 items every load must be rewashed. It's a disappointment.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 20, 2023
Hi,
Thank you so much for taking the time to post this review. We're so very sorry that your new dishwasher shelves aren't stable and that it's not cleaning your dishes well. We certainly understand how disruptive all this can be and we're here to help! We do see that a service appointment has been scheduled and we're confident that a technician will take care of the issue. In the meantime, please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We apologize for the inconvenience and hope you have a wonderful day. - Tierra@GEA
Thank you so much for taking the time to post this review. We're so very sorry that your new dishwasher shelves aren't stable and that it's not cleaning your dishes well. We certainly understand how disruptive all this can be and we're here to help! We do see that a service appointment has been scheduled and we're confident that a technician will take care of the issue. In the meantime, please refer to the link below for some troubleshooting tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We apologize for the inconvenience and hope you have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Slate Dishwasher ?
on March 15, 2022
Posted by: aev1mom
from Pittsburgh Pa
Todays GE products are low quality ! Expect more than 3 years of service from any appliance and alst time I will lock myself into Slate colors that need to be matched.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, March 16, 2022
Hello,
Thanks for sharing your feedback. We're sorry to hear that you are not pleased with the quality of your dishwasher. This is not what we want. Your satisfaction is important to us, and we will pass along your feedback to our product and design team for review.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for sharing your feedback. We're sorry to hear that you are not pleased with the quality of your dishwasher. This is not what we want. Your satisfaction is important to us, and we will pass along your feedback to our product and design team for review.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
hate this dishwasher
on July 31, 2022
Posted by: cake99
from long island
The racks on this washer are poorly designed. It holds much less than the Kichen aide it replaced. The rack on top is too upright leaving the tops of the glasses and cups with too much water, and they fall over too easily when you pull it out. The bottom one needs another guide. You cannot use the heat boost with the 1 hour wash, and the 1 hour wash leaves the dishes very wet. The Kitchen aide had a 5 minute heat at the end of the wash, which, when not using the heated dry, so the dishes dried quickly.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 5, 2022
Hi - Thank you for taking the time to share your concerns regarding your GE Appliances dishwasher. We are saddened to hear this unit has not lived up to your expectations and apologize for your disappointment and inconvenience. We encourage you to check the incoming water temperature to ensure it is a minimum of 120 degrees F. Hot water is not only important to good wash performance, it also can improve the dry performance., You can check the water temperature going into the dishwasher using a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run into the glass until the temperature stops rising (one minute or more). If the incoming water is less than 120 degrees, your water heater may need to be adjusted. Feedback like this is extremely important to us as we continually strive to improve the products and services we offer. We hope we can restore your faith in our brand. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dishwasher
on September 2, 2022
Posted by: Lg Appliances
from Flagstaff AZ
Well the Price was right, love LG Products
and love the color
and love the color
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher
on October 3, 2022
Posted by: Annarose43
from New Jersey
I purchased this dishwasher in bisque and don’t like it one bit. It is build very cheap. The door is very light and when I put dishes in the bottom it goes off the track. I do love he appliances but this dishwasher is the worst. I would love to have this replaced with the black stainless and I hope it is made a lot better. Please advise as to what can be done for me.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 6, 2022
Hi there,
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear that you're not totally pleased with it. If you're finding that your wheels are coming off of your lower rack, we'd recommend taking advantage of your warranty and reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@GEA
Thanks for taking the time to leave a review for your dishwasher. So sorry to hear that you're not totally pleased with it. If you're finding that your wheels are coming off of your lower rack, we'd recommend taking advantage of your warranty and reaching out to our service team, here: https://www.geappliances.com/ge/service-and-support/service.htm
If you have other questions or concerns, know that you're always free to reach out.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Does not dry properly
on October 11, 2022
Posted by: PCW W
This machine has a long wash cycle and dry cycle? Yet, even with a long dry cycle the dishes are still wet .
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
4
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 24, 2022
Thank you for connecting with us! We’re so sorry to hear that your dishes are having trouble drying! This is certainly not the experience we expect or wish for our consumers to have, and we understand just how frustrating a situation like this can be! Because of this, we would like to apologize for any inconvenience this issue has caused, and we’re happy to help you troubleshoot.
If you’re dishes aren’t drying, your inlet water temperature may be low. Please ensure that your inlet water temperature is at least 120 °F. Please keep in mind that if you are using the Light/1hour/Timer saver cycle, these cycles use lower water temperature and limited drying performance.
If you continue to experience issues, we highly recommend scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737, or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps, and if you need any additional assistance, please know that you can always reach out to us! All the best- Matthew@GEA
If you’re dishes aren’t drying, your inlet water temperature may be low. Please ensure that your inlet water temperature is at least 120 °F. Please keep in mind that if you are using the Light/1hour/Timer saver cycle, these cycles use lower water temperature and limited drying performance.
If you continue to experience issues, we highly recommend scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737, or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps, and if you need any additional assistance, please know that you can always reach out to us! All the best- Matthew@GEA
Written by a customer while visiting geappliances.com