Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Black
Average customer rating
4
(935 Reviews)
Rating breakdown 935 reviews
5 Stars
478
4 Stars
210
3 Stars
100
2 Stars
65
1 Star
82
75%of customers recommend this product.
(
552 out of
733)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Black
Customer Rating
4
Gets the job done!
on March 12, 2023
Posted by: Jerble
Dishwasher works well! Sometimes, my dishes still have food stuck, not sure if it is due to the dishwasher not working well enough or I need to use a different soap. Otherwise, I am happy with this dishwasher!
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware - Water Stands In Dishwasher
on March 13, 2023
Posted by: tlmnc
from Knightdale
I've owned dishwashers for +40 years, and the first time owning a GE. I've owned this dishwasher for 2 months and water accumulates in the bottom of it. I bail the water out between loads to prevent smell . I've had 3 service people to work on it and was told it runs like it's designed. Do not waste your money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 14, 2023
Hello- Thanks so much for reaching out. We can understand your concern and are happy to help! Water settled in the bottom of the dishwasher at the end of the wash cycle is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub.
Note: If there is excessive water in the tub at the end of a cycle, you may have a draining issue. Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Note: If there is excessive water in the tub at the end of a cycle, you may have a draining issue. Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Hard to figure out
on March 14, 2023
Posted by: Pamstyle513
from Baton Rouge
It’s been hard to figure out how to use this. I know there is an owner’s manual. I found more info out online. It is very noisy. It came with my house. I would have bought this otherwise.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy GE Appliances, March 17, 2023
Hello there - Thank you so much for taking some time to get in touch and share your review. This really means a lot to us.
We're sorry to hear you are having issues getting used to the controls and everything. That is always something we want to make sure we excel at, nobody should struggle to use their dishwasher. We also are sorry about the noise level being louder than expected.
We're going to take this information and send it over to our product team, this way we can make sure going forward we make the right decisions when designing our appliances.
Thank you again. Stay safe out there.
Jonathon@GEA
We're sorry to hear you are having issues getting used to the controls and everything. That is always something we want to make sure we excel at, nobody should struggle to use their dishwasher. We also are sorry about the noise level being louder than expected.
We're going to take this information and send it over to our product team, this way we can make sure going forward we make the right decisions when designing our appliances.
Thank you again. Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
love this dishwasher
on March 20, 2023
Posted by: B Thompson
from Salem, OR
Love this dishwasher. Cleans well and the slate color hides fingerprints. Just wish it lasted longer, ours was only 3.5 yrs old and quit.
I would recommend this to a friend!
Features
1
Performance
1
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Looks good, but not made very well
on March 21, 2023
Posted by: SuwaneeMG
The product appeared to be a great deal. However this inside "plastic" is really weak. Door closure issues and stops mid cycle.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 22, 2023
Greetings! We appreciate you for taking the time to provide feedback. We are so sorry to hear that your new dishwasher is experiencing issues with the door closing and stopping in the middle of the wash cycle. We know how frustrating this must be. We would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
NEW GE DISHWASHER
on March 22, 2023
Posted by: BAKER APPLIANCES
from SAND SPRINGS, OK
EASY TO USE AND WORKS WELL! NICE LOOKING! QUALITY PRODUCT!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do NOT purchase
on March 22, 2023
Posted by: NvrBuyAgain
from Albany, NY
I purchased this dishwasher to replace a GE one that was only 3 years old. The model I had has been discontinued, however, I needed to purchase GE again so the finish would match my other appliances. The dishwasher is very cheaply made, the door moves from side to side, if it weren't attached to my counter top it would slide out of the opening. It is very noisy and, even with the Boost, does not completely dry the dishes. If possible, purchase a different brand.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, March 22, 2023
Hello - Thank you so much for the honest review and feedback. This does mean a lot to us.
We're really sorry to hear that this model has not been a great fit, this is the last thing we would ever expect anyone to deal with. We strive to build quality appliances that exceed expectations. Your feedback is crucial in helping us to know what we need to improve on.
As for the issues with the door, this is definitely not normal for this model. We recommend taking advantage of the warranty and getting one of our technicians out to check everything. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for sharing.
Jonathon@GEA
We're really sorry to hear that this model has not been a great fit, this is the last thing we would ever expect anyone to deal with. We strive to build quality appliances that exceed expectations. Your feedback is crucial in helping us to know what we need to improve on.
As for the issues with the door, this is definitely not normal for this model. We recommend taking advantage of the warranty and getting one of our technicians out to check everything. Here is the link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for sharing.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance- user friendly & does the job!
on March 22, 2023
Posted by: Mary LeClaire
from Minnesota
Great machine!•. Working great so far! Appreciate Kate your time & effort!
Love!
Love!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com