Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Black
Average customer rating
4
(932 Reviews)
Rating breakdown 932 reviews
5 Stars
476
4 Stars
209
3 Stars
100
2 Stars
65
1 Star
82
75%of customers recommend this product.
(
551 out of
731)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Black
Customer Rating
4
Basic dishwasher
on September 13, 2023
Posted by: IngsFam112
from Port Saint Lucie, FL
Dishwasher cleans thoroughly My only complaint is a lot of water condensation still remains after drying cycle.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on September 15, 2023
Posted by: Homebuyer
Average dishwasher, does the job. Biggest complaint is it’s very loud.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 18, 2023
Hello - Thank you so much for taking out some time to connect and share your feedback. We are glad to see that you are enjoying the cleaning performance. However, we are sorry about it being louder than expected.
With this in mind, we are going to share this with our product and design team. This way they can keep this in mind for our models going forward. We understand how important it is to have quiet appliances.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to share this with our product and design team. This way they can keep this in mind for our models going forward. We understand how important it is to have quiet appliances.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Wont run
on September 23, 2023
Posted by: 27957granny
from Taft, CA
So far have been unable to use my new dishwasher as runs for about 5 mins and shuts off with an error code. waiting on repairman to come check out and advise GE as no GE service techs in my area
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 25, 2023
Hi,
We're terribly sorry to hear your dishwasher isn't operating properly. Having this happen is unexpected and not at all the quality experience you deserve. We are glad you've scheduled service with us, and we're confident the technicians can resolve the issue for you.
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
We're terribly sorry to hear your dishwasher isn't operating properly. Having this happen is unexpected and not at all the quality experience you deserve. We are glad you've scheduled service with us, and we're confident the technicians can resolve the issue for you.
Thanks for sharing and please let us know if you have any questions. We're always here to help.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t recommend. Is too cheaply made. Poor design
on September 24, 2023
Posted by: Lounn
from Chicago
Is very cheaply made. Everything inside is made to save money and it shows. The spacing between the supports for the plates in the tray are too big, good for your biggest plates, but you will struggle placing the smaller plates. A similar thing happens on the top tray. You have to be very careful and strategically plan where to place your stuff otherwise you will struggle placing things because they will fall into one another. The basket for the flatware has holes that are too big, and if you are not careful the knifes and spoons and handle of the forks will go through and stick out from below. The door wobbles from lack of interior structure. The controls are very basic. I made a mistake buying this machine. I should have spent more money on a better model or gotten a different brand. I have the feeling this machine will not last me a year.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 26, 2023
Hello,
We're so very sorry to hear you're not fully satisfied with your new dishwasher. This is certainly not the experience we want for you and we're more than happy to assist you today. Thanks so much for sharing with us!
Please refer to the links below for some helpful tips: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
We hope the information provided is helpful! If you feel that the door isn't operating as it should, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Reach out at anytime. Best wishes! - Tierra@GEAppliances
We're so very sorry to hear you're not fully satisfied with your new dishwasher. This is certainly not the experience we want for you and we're more than happy to assist you today. Thanks so much for sharing with us!
Please refer to the links below for some helpful tips: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
We hope the information provided is helpful! If you feel that the door isn't operating as it should, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Reach out at anytime. Best wishes! - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Meets our needs but isn't what we expected
on October 2, 2023
Posted by: Joe2023
from Pasco, WA
We did a lot of research before we bought this dishwasher. We checked reviews and narrowed down our search to what we were looking for. This dishwasher met all of our criteria and was going to arrive in less time than other dishwashers that we had viewed so we chose to order this dishwasher. It also had received 4.5 ratings from over 3500 people and had higher ratings than most other dishwashers of similar makes/models. The only downside was that we had to order it online and couldn't actually evaluate the model before purchasing.
The dishwasher arrived in the expected amount of time, but we were very disappointed after taking it out of the packaging. Although it had everything we were looking for, the model feels very cheap and flimsy. It was also very difficult to get it level and came with VERY cheap insulation. Finally, it has a plastic interior, which we didn't realize when we purchased it and it takes 2 1/2 hours to run a full cycle (there are very limited cycle options). I'm glad we purchased the extended warranty because I don't have very high hopes of this dishwasher lasting very long.
The dishwasher arrived in the expected amount of time, but we were very disappointed after taking it out of the packaging. Although it had everything we were looking for, the model feels very cheap and flimsy. It was also very difficult to get it level and came with VERY cheap insulation. Finally, it has a plastic interior, which we didn't realize when we purchased it and it takes 2 1/2 hours to run a full cycle (there are very limited cycle options). I'm glad we purchased the extended warranty because I don't have very high hopes of this dishwasher lasting very long.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 3, 2023
Hello - Thank you so much for taking a moment to connect and share your thoughts on this dishwasher. We're sorry to see that it hasn't exceeded your expectations. That is not the goal we are aiming for.
We are going to note down all of the feedback you've shared and send it over to our production team. This way they can review everything and keep things in mind when it comes to our models in the future. Also, we stand behind our appliances all the way and we're confident that this model will last you many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We are going to note down all of the feedback you've shared and send it over to our production team. This way they can review everything and keep things in mind when it comes to our models in the future. Also, we stand behind our appliances all the way and we're confident that this model will last you many years to come.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Not as good as last sishwasher
on October 14, 2023
Posted by: JustJoshFlorida
from Florida
Cycles are long. Sometimes 3 hours. Dishes aren’t dry after cycle. Mostly plastic structure.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
2
Response from geappliances.comBy MichaelBatGEA, October 16, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. Dirty dishes can seem like a constant chore, and we understand being upset when a cycle takes longer than expected or your dishes come out wet. We want to help. We recommend taking a look at the articles below for information on normal dishwasher run time, as well as tips to help you improve your drying performance.
Run time:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Drying:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. Dirty dishes can seem like a constant chore, and we understand being upset when a cycle takes longer than expected or your dishes come out wet. We want to help. We recommend taking a look at the articles below for information on normal dishwasher run time, as well as tips to help you improve your drying performance.
Run time:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Drying:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
New install
on October 14, 2023
Posted by: Zims
from Crestview,FL
Definitely a noise improvement over my old dishwasher. Just installed so far so good.We will finitely utilize
more since it is quieter.
more since it is quieter.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Obviously a Lower Quality Model
on October 15, 2023
Posted by: LAD45
from West Michigan, MI
This model was installed in our new construction home. As a family of 5, our dishwasher is used daily. This model is lower quality than others I have had, with a flimsy front panel, and cheap push buttons that are already cracking. I have already needed to get a repair scheduled because the start button does not work when closing the unit. I would spring for a higher end model with more solid parts, we would’ve if we knew this would be the model that was installed. I cannot see this dishwasher lasting us more than a couple of years.
Features
2
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEAppliances, October 16, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of this dishwasher and you had to schedule a service appointment.
We know how important it is to have a dishwasher that is functional for your needs. We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
If you have any questions in the future, please let us know. We are here to help! -Charlie@GEAppliances
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than satisfied with the quality of this dishwasher and you had to schedule a service appointment.
We know how important it is to have a dishwasher that is functional for your needs. We know it’s concerning when you buy an appliance only to find yourself unhappy with it, especially something as prominent as a dishwasher.
If you have any questions in the future, please let us know. We are here to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com