Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Black
Average customer rating
4
(935 Reviews)
Rating breakdown 935 reviews
5 Stars
478
4 Stars
210
3 Stars
100
2 Stars
65
1 Star
82
75%of customers recommend this product.
(
552 out of
733)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Steam + Sanitization and 52 dBA - Black
Customer Rating
1
Loud and lack luster
on May 6, 2022
Posted by: Jared80
from San Diego
The only reason I bought GE again is because my dishwasher broke and they are the only ones that make the slate color. Out of the 5 GE appliances I bought 5 years ago, I’ve had issues with 4. The Microwave light went out in the first month. The Profile, “Top of the line”, stove broke within two years (Luckily I was able to fix it myself). The dishwasher (Also a Profile) was trash and broke within 4 years and it limped along for another year; even after I replaced the motherboard with genuine parts at the end, it broke 3 weeks later. And the fridge sounds like a 747 ready to take off, also a Profile “Top of the line”.
I would never recommend GE products to anyone! The customer service is sub par and the company only cares about their bottom line. Once the fridge breaks, I’m replacing everything with LG.
I would never recommend GE products to anyone! The customer service is sub par and the company only cares about their bottom line. Once the fridge breaks, I’m replacing everything with LG.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 18, 2022
Oh no! We are very sorry to hear about your repeated negative experiences with our appliances, and we can certainly understand your frustration. We are so sorry for the headache this has caused for you, and this is not at all up to our usual quality standards.
For any hardware issues that you may have, we always recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps, and please know that we are always here to assist you if another problem arises. -Elliot@GEA
For any hardware issues that you may have, we always recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this helps, and please know that we are always here to assist you if another problem arises. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on May 10, 2022
Posted by: Sobo
from Houston, Tx
Just had this installed today. Took them about 1.5 hours. So far, so good. Ran one small load to make sure all was working and there were no leaks. Pretty quiet and looks like it did a good job.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Everything
on May 13, 2022
Posted by: Bassluver45
from Chester, Va.
Couldn't have asked for a better product. Quiet yet efficient. Money well spent.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on May 16, 2022
Posted by: sami2222
So far the Dishwasher is working greatly. I hope to have the product function for years to come.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Upper spray arm has no connection. It cannot work.
on May 17, 2022
Posted by: Tess B1947
from Phoenix,AZ
Left side gasket protrudes and the rack does not glidesmoothly
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, May 18, 2022
Hi - We are so very sorry to hear about the difficulties you are having with your new dishwasher as this is not the owner experience we want for you. Your disappointment is understandable and we sincerely apologize. We do see you have a service appointment scheduled with one of our authorized servicers and we are confident they will be able to remedy the issues you're having. Please let us know if you have any additional questions or concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and roomier inside than my last dishwasher
on May 20, 2022
Posted by: Suelainepur
from Houston, Tx
Quiet and roomier inside than the last dishwasher.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Would reconsider
on May 21, 2022
Posted by: Addismom
from D’iberville, Ms
I really wish this control panel were simpler. Sometimes I think I pushed start but forget to hold it down so it doesn’t run. Often the soap is not fully dispersed.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, May 27, 2022
Hello. We appreciate you taking the time to leave a review of your dishwasher. We’re sorry to hear of the trouble with the design and will be sure to pass this along to our product team for review.
As for the soap not being dispersed, we can certainly understand your concern and would like to help. Usually, the trouble here is with dishes blocking the sprayer or detergent cup. To ensure the cup is able to fully open and the sprayer is able to reach it, please following the loading directions starting on page 11 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf.
We’re always happy to help should you need additional assistance. Have a wonderful day. -Gina@GEA
As for the soap not being dispersed, we can certainly understand your concern and would like to help. Usually, the trouble here is with dishes blocking the sprayer or detergent cup. To ensure the cup is able to fully open and the sprayer is able to reach it, please following the loading directions starting on page 11 here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf.
We’re always happy to help should you need additional assistance. Have a wonderful day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice dishwasher
on May 21, 2022
Posted by: scs1918
HI,
I upgraded my 19 year old dishwasher. I like how this pefforms fso far.
It is not as loud as my old dishwasher.
We are trying to get used to the drying features.
We are doing the dry boost mode and are hopeful the dishes will dry better. On the other modes the dishwasher is still wet even over night.
I upgraded my 19 year old dishwasher. I like how this pefforms fso far.
It is not as loud as my old dishwasher.
We are trying to get used to the drying features.
We are doing the dry boost mode and are hopeful the dishes will dry better. On the other modes the dishwasher is still wet even over night.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com